John Samuel Briones Email and Phone Number
Being a part of the QA (previously) and Workforce team in the BPO industry totally enhanced my analytical and problem solving skills, especially in my current line of work. Excel familarity and other work related knowledge are also continously growing, thanks to awesome mentors and colleagues. I am always open to new learnings and opportunities.
Hexaware Technologies
View- Website:
- hexaware.com
- Employees:
- 15868
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Workforce Management AnalystHexaware Technologies
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Scheduling AnalystTeleperformance Jan 2019 - Feb 2021Pasig, National Capital Region, PhilippinesWork with forecasts to create schedules for Operations team and ensure that plans will meet client needs. -
Real Time AnalystTeleperformance Jan 2019 - Dec 2019AlphalandFocused on real time monitoring with report deliveries, bi hourly plus catering to additional requests by Operations Team.
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Qa SpecialistTeleperformance Dec 2017 - Dec 2019AlphalandMonitoring agent calls, hosting/participating in client calibrations. Also works closely with Operations Team for action plans to address lowlights in processes.
Frequently Asked Questions about John Samuel Briones
What company does John Samuel Briones work for?
John Samuel Briones works for Hexaware Technologies
What is John Samuel Briones's role at the current company?
John Samuel Briones's current role is Workforce Management Analyst at Hexaware Technologies.
Who are John Samuel Briones's colleagues?
John Samuel Briones's colleagues are Rahul Parashar, Vimal Kumar A Balachandar, Sanjali Yadav, Mayur Chandurkar, Raul Guillen, Jaya Prakash Ng, Velavan K.
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