Leads Learning and Development function for government operations and departments in California State Government.Lead the creation and implementation of CalLearns, one the largest Learning Management Systems in California state government, delivering 400,000+ training hours annually.Manages a complex operation that includes delivery of services in a production environment through reimbursable authority in state government.Exceeds goals in all organizational metrics year over year (5+years consecutive).Executive Sponsor for the California Network of Learning Professionals (2000+ members).Oversees three business areas: LMS Administration, Workforce Development Division Operations, and Statewide Talent Delivery support over 150 state departments and 250,000 civil service employees.

Received multiple promotions, developed and facilitated an innovative global program to consistently reduce loss of sales for stores during remodel, minimizing sales loss to 1.8% vs. 3% for a record-breaking savings of $500M+.Improved methods to manage program pre- and post-administration for corporate and field events.Excel as the foremost content and delivery consultant to subject matter experts and talent development partners for vital functional and leadership programs.Chosen to pilot store system and process innovations that focus on increasing customer engagement by up to 20% across all available metrics through associate knowledge.Engage and build productive, professional relationships with key stakeholders to identify areas of opportunity using talent development solutions, including a program which elevated manager performance by 7%.Innovate on efforts to train, develop, and evaluate all other facilitators in the company.

Managed a crucial company program that focused on the development of hourly supervisors on leadership skills regarding 200 participants quarterly, with a promotion within 6 month’s rate of 37%+ to salaried positions.Oversaw core field operational programs for our retail store management and supervising associates.Consistently selected to support special and prescriptive programs.

Developed detailed plan to reduce 77% part-time turnover rate to increase productivity and reduce workforce impact in hiring and training; saw an improvement of 19%+ in first year.Orchestrated outstanding retail operations through restructured financial performance and extensive workforce planning in stores with sales of $100M+/yr.Led superior change and merchandising initiatives that positively impacted the customer experience.Enabled exemplary people performance through training and development and accountability.

Controls the unexplained loss of merchandise and improves profitability.Coordinates, completes, and oversees job-related activities and assignments for asset protection.Detects, deters, investigates, and resolves violations of business policies and criminal activities.Ensures compliance with business policies and procedures and supports business mission, values, and standards of ethics and integrity.Manages business training and execution of asset protection and safety functions.Monitors safety and risk controls within the business.Provides supervision and development opportunities for associates.

Provide legal assistance and referrals concerning Landlord Tenant Laws.Aided and assisted in locating new WSU constituents to the Pullman community.Mediated relations between landlords and tenants concerning various issues, often resulting in better understanding and communication between parties.

Serve as an expert witness in observation of policu business.Uphold laws and codes of the State of Washington and City of Pullman.Patrol on foot and in car, remaining alert at all times.Work with other Law Enforcement Officers, including Pullman Police Department and Washington State University Police Department.Assist in a night walk program that provides escorts for students after midnight.Participate in “ride-a-long” city patrols with duty officers.Provide traffic assistance and crowd control for Washington State University.

US Naval Intelligence Specialist in Integrated Undersea Surveillance (IUSS) responsible for collecting, analyzing, and interpreting data related to submarine movements, undersea threats, and maritime security. Leveraged advanced surveillance technologies, such as sonar and underwater sensors, to monitor and track underwater activities. Collaborated with various military and intelligence agencies to assess potential threats, provide actionable intelligence, and support strategic decision-making. Key responsibilities include managing surveillance operations, ensuring the integrity of data collection, and contributing to the development of undersea warfare strategies.