John Sangle Email & Phone Number

Experienced Associate Process Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Digital Marketing, Project Management, Web Content Management, Marketo. Strong operations professional with a Bachelor of Science (B.Sc.) focused in Computer Science from Anjuman Khairul Islams Poona College of Arts, Science & Commerce, Pune.Current Roles and Responsibilities• Manage multiple stakeholders globally and manage multiple projects with reporting and monitoring mechanisms• Drive retrospective meetings and implement the outcomes to improve the team's performance• Setup processes to ensure quality adherence and manage risks and issues• Maintain daily coordination, workflow, bugs and project updates using Jira• Manage day-to-day operational aspects of a project and scope such as Product launches and Product EOLs• Escalation handling and managing RCA• Prepare for engagement reviews and quality assurance procedures• Exposure in managing email marketing campaigns and online promotions with email digital magazines and to optimize and increase the conversion rate for revenue generation• Collaborated effectively with project, product and program managers to ensure project deliverables remained on track and aligned with business goals and expectations• Review deliverables prepared by team before passing. Effectively apply methodology and enforce project standards. Prepare for engagement reviews and quality assurance procedures• Minimize exposure and risk on project. Ensure project documents are complete, current, and stored appropriately

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  Anjuman Khairul Islams Poona College Of Arts, Science & Commerce, Pune

  Computer Science