I launched and managed all aspects of business operations and financial performance for a bulk distributor of automotive glass and related products. By steering account management and customer engagement, I built trust and rapport with key decision-makers at large retailers and independent distributors in 38 states. In addition, I led the sales, administration, and warehouse teams, ensuring alignment with policies, procedures, and objectives.My key achievements:• Built business from scratch to $150M+ in sales by leveraging deep product expertise to establish customer confidence and achieve exponential growth.• Negotiated profitable company sale in 2022 and transitioned to new leadership.• Personally managed largest and most valuable accounts, securing high levels of loyalty by delivering exceptional service and anticipating customer needs.• Established relationships with domestic and international suppliers to secure beneficial contracts and enable just-in-time (JIT) inventory management.• Optimized order fulfillment to high-value accounts by partnering with strategic manufacturers to enable direct packing and shipping.• Expanded into market segments not reachable through existing direct shipment programs by purchasing and managing build-out of 30K-SF distribution center.• Boosted efficiency and managed costs through continuous process improvement and implementation of new technologies.• Introduced paperless order fulfillment with greater accountability and accuracy by installing warehouse management software (WMS), barcodes, and scanners.• Slashed freight costs on orders shipped from Texas by implementing transportation management software (TMS) and renegotiating rates with 20+ carriers._____Prior to this, I was a Wholesale Sales Manager with Service Auto Glass, Call Center Manager with Safelite Auto Glass, and Call Center Supervisor with Safelite Glass Corp.