John Sasman Email & Phone Number

Chicago, IL, US

Greater Chicago Area

Responsible for all product management and development, engineering, QA, customer support, customer success and operations.

Greater Chicago Area

Responsible for product management and engineering teams that develop and deliver coaching and front office software for professional, collegiate and amateur teams throughout the world. Our software streamlines processes, allowing teams to organize, analyze and communicate information, helping teams prepare and perform better, and ultimately win more games.

Greater Chicago Area

Oversee product management, development and engineering for SaaS-focused company improving local city and county government processes and interactions with the public. Our software streamlines all activities around local ordinances, state statutes, compliance, enforcement, licenses, permits, inspections, court proceedings, etc. and provides valuable data.

Greater Los Angeles Area

• Responsible for product management, strategy and delivery for digital publisher and advertising clients. Focused on accelerating growth geographically and expanding product portfolio. Manage staff in US, UK and Colombia.
• Defined product portfolio and launched first-ever company media products to 15+ websites.
• Drove 25+ % revenue increase in first year, growing advertiser business with development of client software that better demonstrates Genius Sports value and marketing performance.
• Installed consistent roadmap creation and publishing process.
• Initiated team and group information sharing sessions and stakeholder management processes.
• Managed near tripling of development team size.

Chicago, Illinois

Principal for strategic, market analysis and product consulting, primarily focused on technology and data industries.

• Challenged to grow STATS worldwide footprint and drive consistent, operational excellence in a role managing product development and relationships with over 500 partners, across diverse industries and high-profile.
• Drove product development, implementation, maintenance and support for website builds, mobile applications, content delivery APIs and other delivery mechanisms through multiple releases and products.
• Launched new analytics products into multiple product suites, expanding revenue base while building on top of a Machine Learning foundation.
• On-time delivery of customer commitments, internal sprint commitments and regular improvement on quality measures (escape rate, in-sprint bugs, P1/P2 backlog, etc.)
• Expanded API offerings (REST and HTTP post) leveraging back-end infrastructure changes.
• Created consistent, global approach for all aspects of customer success/client management. Implemented process documentation and training and onboarding "playbook."

• Promoted to position to strengthen operational quality and efficiency, while also managing relationships with over 300 partners. Expanded responsibility to include content acquisition, vendor relationships, operations.
• Re-architected website infrastructure, moved to AWS platform and reduced implementation time by 70 %.
• Implemented new pre-sale and deal analysis processes.
• Instituted additional delivery monitoring and measurement systems, increasing uptime and performance.
• Oversaw rework of several operational processes that increased efficiency and cost-savings

• Promoted to position to develop new third-party websites and mobile applications, build content feeds for internet, broadcast, mobile and other partners and manage integration of company acquisitions. Managed pre-sale.
• Key player in integration of four company acquisitions that added $20 million in annual revenue. Part of pre-close strategy and planning team and leader of various operational, technology and sales efforts post-closing.
• Rolled out new CRM system and additional software development tools that increased company-wide visibility and administrative efficiency.

• Elevated to lead development and strategy teams that managed all aspects of customer success and product development life cycle.
• Managed continuous year-over-year growth in revenue and EBITDA.
• Helped develop strategic league partnerships (NBA, MLB,NFL, PGA).
• Improved product reliability with implementation of new infrastructure and APIs, speed (reduction of latency by 50 %) and maintainability and built out enhanced customer support capabilities.
• Built out global client administration system, streamling onboarding and problem resolution processes.

• Charged with focus on product, client and geographic expansion
• Guided team that established many new key partners (Apple, Google, Kyodo News).
• Key role in international expansion of sales and operations into UK, Spain, Italy, Holland, Japan and China.
• Built out QA team leading to increased test coverage and bug reduction.

Oversaw technical integration of editorial, image and data feeds leading to doubling of company revenue. Managed infrastructure overhaul and established and managed a dedicated Customer Support team.

Various positions with progressively more responsibility, including talent recruiting, training and management; Quality Assurance and full life cycle Project Management.