John Schell Email & Phone Number

Rochester, NY, US

Rochester, New York, United States

Accomplished Senior-Level Executive—Extensive experience and exceptional success in the conceptualization, development, execution, and leadership of high-profile, high-impact strategies, campaigns, and performance support systems that deliver results. Consummate Business Professional—Innate business acumen, well-developed cross-functional management skills.

United States

• Established vision, mission, and objectives for training the field on Xerox’s portfolio of production products and solutions.
• Partnered with key leaders in GCBG and the Operating Companies to ensure alignment of offerings with business needs and to help drive program implementation.
• Guided team members to use a “clean slate” approach for key programs—Channels, CiPress, and FreeFlow—to redefine how training is designed, developed and consumed.
• Provided coaching and mentoring to team of 5 senior-level managers to encourage individual growth. Direct reporting responsibilities.
• Led worldwide field transformation efforts by developing and rolling out Production Value Proposition training, a significant shift in mindset and tactics that impacts how Xerox approaches its customers.
• Improved training usage by Operating Company field populations by close to 80%.

United States

• Designed, developed and implemented WW product training programs and strategies for sales, analysts and customer training. Partnered closely with worldwide operating companies, product marketing managers and business.
• Identified, selected and project managed training development contractors and negotiated terms and conditions of their contracts.
• Ongoing improvement of unit training strategies and deliverables that support and improve revenue growth, profitability and long-term customer retention and market share.
• Accountable for financial management process to support the development of training programs and deliverables within allocated budget.

Dearborn, Michigan, United States

• Worked with key stakeholders in all facets of business at all levels (front-line to senior-level personnel) to perform a comprehensive needs analysis to map competencies, determine skill and knowledge gaps, and to.
• Mapped, built, and measured entire blended curricula of over 80 courses and support tools for 14 different job roles with a clear focus on competencies needed to improve and sustain performance.
• Executed large-scale, multi-faceted training and development programs, including new hire orientations, leadership development, retail and customer satisfaction, product, and technical.
• Recruited, retained, and developed staff of 12 to successfully deliver marketing and training initiatives worldwide. Direct reporting responsibilities.
• Strategic planning, development, and implementation of training strategies for global organizations. Implemented programs in North America, Latin America, Asia-Pacific, Africa, and Canada.
• P&L responsibility for an average annual budget of $2.8MM to help Ford Motor Company achieve multi-billion revenue and profit targets.

Rochester, New York, United States

• Managed cross-functional teams to successfully deliver revenue in excess of $1MM annually.
• Cultivated new business opportunities within existing clients by ensuring client satisfaction, continually conducting client analysis, and managing the client according to a short- and long-term account plan.
• Developed two new accounts providing combined annual revenue of $600,000
• Grew e-learning and Web-based applications portfolio by greater than 50%
• Negotiated purchasing contracts to increase profitability by 30%

Rochester, New York, United States

• Worked closely with account team and Fortune 500 clients to determine course, curriculum, and content designs for effective sales, customer service, and product training.
• Consulted with clients to assess e-learning and distance learning strategies to deliver training programs.
• Designed and developed Web-, computer-, satellite-based, instructor-led, and blended solutions.
• Evaluated current training programs for quality and efficiencies; provided recommendations to clients to improve program quality and outcomes
• Created and maintained training plans and communicated to team on tasks and deliverables

Master Of Fine Arts, Creative Writing & Literature

B.A., English

Activities and Societies: Member of Sigma Nu Fraternity

Education record