John A. Scheuch Email & Phone Number

Golden Valley, Minnesota

As a remote network specialist/analyst I am responsible for delivering quality customer service by providing technical and resource services in the installation, configuration, operation, maintenance, troubleshooting and diagnosis of network client (Windows and Apple iOS) computer hardware, peripheral equipment as well as maintain local and area wide network maintenance and resources within a hospital environment.

Minneapolis, Mn

Charged with responsibility of designing, implementing, building and supporting the new Target Corp Alarm and Communications Center. Liaise with IT partners in supporting, maintaining, and troubleshooting SQL 2008 and 2012 hardware and SCCM software. Plan and implement both application and Windows OS upgrades, patch remediation and quarterly access review audits. Provide both level I, II & III hardware and software support for 250+ desktop PC’s, laptops and peripherals in multiple Target HQ locations to ensure Service Level Agreements (SLA) were met or exceeded.  Lead strategic initiatives for improving infrastructure. Spearheaded infrastructure development of Dayton Hudson Alarm & Communications Call Center, managing a budget of $12M and operational deadlines of 12 months. Project planned, constructed, and operational in less than 6 months, with cost savings of $5.1M on investment Project Manager responsible for spearheading new business unit projects from concept through implementation, including both internal and external (vendor) stakeholders as critical partners Acted as a liaison for project release and typically perform analysis supporting the business strategies and objectives of the call center. Interface with partners to ensure successful completion Collaborated with internal partners to understand the business needs and requested solutions Coordinated the implementation of ServiceNow module into Alarm Center support environment to monitor and support Level 1, 2 & 3 tier support for all hardware and software services and working with testers, developers and 3rd party vendors on issue analysis and defect resolutions Successfully completed all projects ahead of schedule and under budget; received many accolades Administration support for desktop and laptop PC’s across multiple company departments under Windows 7 OS, managing life-cycle replacements, supporting upgrades and break fix solutions

Greater Los Angeles Area

Designated Program Manager as a Target Regional remodel coordinator responsible for maintaining the security and integrity of 17 stores undergoing remodel and new construction. Oversaw the installation and monitoring of both temporary and permanent burglary and fire alarm systems for stores, negotiated contracts and foretasted budgets.* Developed business strategies, including an incentive program that rewarded team members who reported theft, reducing shortage losses by 3%, with an average savings of $50k to $80k per store.* Appointed as Target’s Project Manager in creating, designing and implementing the first Rideshare & Carpool program to comply with new State Title IX regulation regarding alternative work transportation for employees in California, Nevada and Arizona, directly affecting approx. 16,000 employees. * Designed and implemented centralized database for regional stores to track apprehended shoplifters and utilized by all Target stores in the greater Los Angeles market area. * Managed security staffing and operations of LA-area stores, including representing Target at civil and criminal hearings.* Designed and implemented a new Safety & Loss Prevention Awareness program to reduce employee and guest accidents. Program awareness at all levels reduced accident claims by 17% district wide.* Represent Target in all criminal and civil matters pertaining to any court proceedings.

Greater Los Angeles Area

- Worked as a city, state and federal law enforcement officer with varying degrees of responsibility including patrol and supervision over other police officers.- Conducted meticulous investigations including gathering evidence, taking statements, interviewing both witness and suspects whilst complying with relevant legal requirements and guidelines.

Us Military Posts In Europe

Non-Commissioned Officer leading MI specialists along the East / West German & Czech borders in surveillance and intelligence information gathering of Soviet block troop movements and equipment identification. This included electronic gathering and contact interviews of German citizens and border incursions.

Police Science, Law Enforcement

Activities and Societies: Rio Hondo Police Academy Class #55Administration of Justice

Liberal Arts And Sciences, General Studies And Humanities, 3.5

General Education