Information Technology Consulting Services

Needs Facilitator

• Assembled and led a quorum of stakeholders in support of the identity management initiative to gather business requirements and align them with technical capabilities.• Designed and implemented key business practices in support of regulatory compliance issues such as provisioning, de-provisioning and reconciliation for various user accounts throughout the organization.• Participated in the definition and implementation of enterprise security policies. • Improved user experience through web based self-service facilities which enabled the client to realize a gain in operational efficiency as well as strengthen their overall security posture.

Provided On-Demand Customer Data Integration: Solution included all of the components required for data standardization, cleansing, matching, merging, grouping and synchronization.

Coordinated decommission and merging of systems: facilitated system integration and business merger of Airborne Express and DHL computer systems. Interfaced with management on systems standards.

IT Infrastructure Coordinator

IT Coordinator