John Sciacca Email & Phone Number

District Of Columbia, United States

• Updated/Maintained scorecard templates for Monthly and Quarterly reports
• Runs reports thru the continuous monitoring tool for the scorecards and performs root cause analysis
• Runs reports in HBSS/ACAS in support of the scorecard
• Run reports in EMASS in support of the scorecard
• Updates/Maintained Power BI Dashboard
• Completes Ad hoc requests from leadership

Alexandria, Virginia, United States

• Updated/Maintained scorecard templates for Monthly and Quarterly reports
• Runs reports thru the continuous monitoring tool for the scorecards and performs root cause analysis
• Runs reports in HBSS/ACAS in support of the scorecard
• Runs reports in EMASS in support of the scorecard
• Completes Ad hoc requests from leadership
• Create Orders (TASKORDs, GENADMINs, and OPORDs, etc)

Alexandria, Virginia, United States

Updated/Maintained scorecard templates for Monthly and Quarterly reportsRuns reports thru the continuous monitoring tool for the scorecards and performs root cause analysisRuns reports in HBSS/ACAS in support of the scorecardRuns reports in EMASS in support of the scorecardCompletes Ad hoc requests from leadershipCreates Orders (TASKORDs, GENADMINs, and.

Alexandria, Virginia, United States

Performed security assessments/blue team assessments for all systems, to include hardware, software, and other IT technologies, as requested.Utilized various tools to assess compliance with Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), and SCAP Benchmarks, Vendor Documentation.Evaluated systems using DoD IA security.

District Of Columbia, United States

Wrote queries to extract information from data stored in HBSS/ACAS.Applied tags to systems with HBSS to support metrics and reporting functions Addressed data calls across the enterprise or leadership to gather data regarding vulnerable assets and trending across the enterprise. Correlated data call information against reports and dashboards in systems.

Arlington VA

Executed established ITL Problem Management process and proceduresVerified information to analyze nature of a problemCoordinated with Subject Matter Experts (SMEs) as needed to further determine nature of issueDocumented all findings including but not limited to compile data, update Remedy records,wrote information papers to guide othersReviewed and.

District Of Columbia

Wrote queries to extract information from data stored in HBSS/ACAS.Applied tags to systems with HBSS to support metrics and reporting functions Addressed data calls across the enterprise or leadership to gather data regarding vulnerable assets and trending across the enterprise. Correlated data call information against reports and dashboards in systems.

Alexandria VA

Maintained full ownership of ticket through its lifecycleProvided first call resolution or triaged callsEnsured that for every call and/or reported event a ticket is created in both a timely and accurate manner.Verified user contact and asset information, categorized ticket accurately, and populated ticket with full description of event or issueUtilized.

Alexandria, Virginia, United States

Provides technical support as required in data management, document control,computer support, project control, and other related areasTier II service encompasses receiving phone calls, emails, chat, instant messaging,textsDocumenting and triaging the request; solving or escalating the requestTracking request status and providing routine progress updates to.

Germantown, MD

Coordinated with other government agencies to record and report incidents.Recognized potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analysis of relevant event detail and summary information.Communicated alerts to agencies regarding intrusions and compromises to their network infrastructure, applications and.

Woodlawn, Maryland, United States

Respond and Resolve or escalate requests from end users, system administrators and network specialists Performed initial diagnostic evaluations, address basic technical issues and provide end user education/instruction.Trouble-shooted configuration and application issuesTracked, statuses, informed and escalated tickets as necessary to ensure compliance to.