• 25+ years of experience in telecommunications and manufacturing environments—mostly in systems and process development. Recently, as technical project manager with AT&T Bell Labs, responsible for definition, content, coordination, and validation of software releases for AT&T’s Local Services Organization’s order entry systems.• Systems analysis experience includes process engineering, requirements capture, and technical writing.• Program/Project management experience includes constructing annual project budgets, scheduling and managing project activities, identifying critical path dependencies, negotiating scopes of software releases; interacting with client and development teams to define system development process and change control procedures; negotiating and managing Service Level Agreements.• Supervisory experience includes management of various cross-functional and direct-report teams. Held District Manager position with AT&T before leaving the company to become an independent contractor.• Broadly experienced in process flows, systems specification documents, proposals, service level agreements and software release schedules.• Highly proficient with Microsoft WORD, EXCEL, VISIO, POWERPOINT, ACCESS Database, PROJECT; and, OUTLOOK. Working knowledge of SQL; HTML; UNIX• A self-starter. Strong oral, written, and interpersonal skills. Highly organized. Attentive to details, process and metrics. Ability to interact effectively with all levels of management and to multi-task complex issues. Thorough understanding of lifecycle development methodologies. Ability to develop consensus across diverse teams.
Listed skills include Program Management, Sdlc, Business Analysis, Pmp, and 5 others.
