John Sculthorpe

John Sculthorpe Email and Phone Number

Supervisor, Workforce Management at Lynx Services @
John Sculthorpe's Location
North Fort Myers, Florida, United States, United States
John Sculthorpe's Contact Details

John Sculthorpe work email

John Sculthorpe personal email

n/a
About John Sculthorpe

John Sculthorpe is a Supervisor, Workforce Management at Lynx Services at Lynx Services. He possess expertise in services, workforce management, insurance, supervisor.

John Sculthorpe's Current Company Details
Lynx Services

Lynx Services

Supervisor, Workforce Management at Lynx Services
John Sculthorpe Work Experience Details
  • Lynx Services
    Supervisor, Workforce Management
    Lynx Services May 2002 - Present
    Provide top level direction for the national Workforce Management teams in two, 300+ seat call centers located in Ft. Myers, FL and Paducah, KY. Key areas include forecasting, scheduling, reporting and real time management for over 50 insurance clients and over 4 million calls annually.
  • Aetna, Inc.
    Manager, Workforce Optimization
    Aetna, Inc. May 2001 - Apr 2002
    Direct Workforce Management team in forecasting, scheduling and real time management for Portland, ME contact center of 150 licensed agents.
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  • Teletech
    Project Manager
    Teletech Sep 1997 - Apr 2001
    Directed the Workforce Management team of 7 for an inbound Citigroup banking and brokerage contact center of 150 agents. Directed the Operations startup of a 300+ seat call center for Allstate in Stockton, CA. Areas of responsibility included, training staff, forecasting, scheduling, reporting and real time management with working knowledge of Telecom functionality.
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  • Teletech
    Operations Supervisor
    Teletech Aug 1996 - Aug 1997
    Supervised a team of 5 in forecasting, scheduling, reporting and real time management in a 600 seat call center for UPS inbound calls.
    View

John Sculthorpe Skills

Services Workforce Management Insurance Supervisor

John Sculthorpe Education Details

Frequently Asked Questions about John Sculthorpe

What company does John Sculthorpe work for?

John Sculthorpe works for Lynx Services

What is John Sculthorpe's role at the current company?

John Sculthorpe's current role is Supervisor, Workforce Management at Lynx Services.

What is John Sculthorpe's email address?

John Sculthorpe's email address is js****@****ces.com

What schools did John Sculthorpe attend?

John Sculthorpe attended University Of South Carolina.

What skills is John Sculthorpe known for?

John Sculthorpe has skills like Services, Workforce Management, Insurance, Supervisor.

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