John Searight Email & Phone Number

Responsible for the daily operation of the warehouse which includes:– managing a team of piano technicians for the preparation/repairs of pianos for stock/delivery– managing a team of drivers for receiving and delivering pianos– maintenance of the warehouse, trucks and equipment– maintaining a balanced inventory of serialized stock within the warehouse as well as the three stores and any rented units using a database– liaison between customers, salespeople, movers, piano technicians and furniture technicians to help coordinate the pickup, repair and/or re/delivery of the customer’s pianoOrganize and supervise the load-in/out of pianos at OU, WSU, Interlochen and outside sales events.Perform monthly audits of sales for the purposes of accurate reporting of commissions and taxes.Acted as a customer representative, during off-site sales, which involved writing up contracts for generated sales.Resolve computer related issues in regards to hardware, software and/or networking.Purchase necessary tools and equipment for the entire company. This is can be anywhere from office furniture, general hand tools to necessary hardware/software for computers/networks/printers.Invoice and collection of fees from customers and vendors.Issue checks to staff, vendors or customers.Train staff on CRM.Develop spreadsheets and databases in conjunction with VBA coding.

Rochester Hills, Mi

– Supervise student assistants by scheduling and preparing work assignments to improve department productivity.– Schedule over 130 Electrical and Systems Engineering courses to meet publishing deadlines.– Compose and edit correspondence, memos and proposals.– Prepare purchase orders, reimbursement and travel vouchers for faculty, staff and students.– Process payroll information for student workers.– Responsible for ordering textbooks and desk copies for 15 faculty.– Create and maintain files for undergraduate and graduate students.– Create online forms to increase efficiency and quality of work procedures.– Actively pursuing alternatives to current procedures to reduce expenditures and increase efficiency and quality.

Rochester Hills, Mi

Lead four-person team that included scheduling, workload balancing, troubleshooting and training to ensure quality and on time delivery of technical training documents for the automotive and related industries. Resulted in earning a revenue of over one million dollars.Defined client requirements and developed production schedule for complex projects. Resulted in customer satisfaction and contract profitability.Coordinated printing for both client and internal projects. Results included:– Vendor negotiations for a cost saving to benefit the client on their project(s)– Negotiations with vendors that saved $2,000 per year on office expensesCreated and designed templates for integration into desktop publishing software. Created templates for desktop publishing and art software to achieve printer-ready results. Results included a:– Decrease in production time to create materials by seamless conversion and reducing software problems– Consistent layout design and art development for over 50 projectsIntegrated training materials and art using desktop publishing and illustration software. Met with clients to understand design requirements and ensure customer standards were followed. Achieved production standards by ensuring the development and implementation of consistent, efficient processes. Acting Production Coordinator during absence of Production Coordinator. Resulted in development of high quality, multi-section training manuals under accelerated time schedules.