John Severo

John Severo Email and Phone Number

Virtual Assistant, Social Media Manager, Discord Expert, Community Manager, Crypto Marketing (NFT, Token, Memecoin, Web 3.0, P2E) @ Upwork
santa clara, california, united states
John Severo's Location
Bulacan, Central Luzon, Philippines, Philippines
About John Severo

Hi there,Let me help you manage your business.- Cost Efficiency: Let's lessen your costs without sacrificing quality.- Focus on Core Competencies: Why do it yourself when I can do it for you? Let your team focus on the dazzling tricks while I take care of the routine ones.Discord Management - Community Management, Engagement, Shilling, Organic DMs, Moderation, Discord Server Creation, Bot Installation, Influencer Outreach, Community AcquisitionTwitter/X - Traffic Management, Organic DMs, Content Creation and Posting, Influencer Outreach, Shilling, Raids, Community AcquisitionInstagram - Story, Reels, Fake Followers, Fake Likes, Fake Shares, Fake Views, Traffic Management, Organic DMs, Influencer OutreachTelegram - Community Support, Moderation, Organic DMs, Shilling, Influencer Outreach, Bot Installation, GIFs, Content CreationContent Creation (Professional Posters, Memes, Anime, Crypto, NFTs), Video Editing, Instagram Reels, Facebook Stories, Social Media Management, (FB META Business Suite, Hootsuite) Canva, CapcutCALL CENTER SUPPORT - Customer Service, Sales, Tech Support, SME, Team Lead, Quality Assurance, Scheduler, Recruitment (LinkedIn, Upwork Client, Fiverr, Google Workspace, Yardstik)GENERAL VA Support - Google Suite, Monday.com, Slack, Microsoft Teams, Anydesk, Dropbox, Zoom, Google Meet, Microsoft Office. CopywritingReal Estate Management - Cold Call, Appointment Setting, Phone Support (Inbound and Outbound) (Google Voice, Ring Central, Call Hippo, 3CX, Readymode, Chime, Avoxi, Vici Dialer) Lead Generation, Recruitment.Ecommerce - Email Ticketing, Chat, Order Entry (Zendesk, Freshdesk, Zoho, Shopify)

John Severo's Current Company Details
Upwork

Upwork

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Virtual Assistant, Social Media Manager, Discord Expert, Community Manager, Crypto Marketing (NFT, Token, Memecoin, Web 3.0, P2E)
santa clara, california, united states
Website:
upwork.com
Employees:
69122
John Severo Work Experience Details
  • Upwork
    Freelance
    Upwork Jan 2018 - Present
    **NFT, P2E, Token, Web 3.0 Promotion/Marketing, and Handling a team of Professionals**- Discord: Community Management, Engagement (Shilling), Moderation, Discord Server Creation, Bot installations, Organic DMs, etc.- Twitter & Instagram: Traffic, Organic DMs, Posting of Content, etc.- Telegram: Community Support, Moderation, DMs, and Shilling.**Real Estate**- Cold Calling, Appointment Setting, Lead Gen, Phone Support (Inbound & Outbound) - Email and Administrative Tasks- Social Media Management- Team Manager: Cold Callers and Appointment Setters**Call Center / BPO**- Customer Service, Sales, Technical: Manager, Team Leader, Support Specialist- Quality Assurance- Recruitment- Human Resource**E-commerce**- Email Support: Zendesk, Freshdesk, Zoho, Unified Commerce- Order Entry (Magento and Shopify)- Live Chat
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  • Freelance
    Community Manager
    Freelance Sep 2021 - Present
    Philippines
  • Filstrat Digital Solutions
    Business Owner
    Filstrat Digital Solutions Oct 2019 - Present
    Philippines
  • Filstrat Digital Solutions
    Business Owner
    Filstrat Digital Solutions Oct 2019 - Present
    Philippines
  • Trusted Mortgage Advisors Of Texas
    Recruitment Manager
    Trusted Mortgage Advisors Of Texas Aug 2020 - Present
    Texas, United States
    Website: https://www.txmortgageadvisor.com/Twitter: https://twitter.com/TMAofTexasLinkedIn: https://www.linkedin.com/in/donald-brown-6a042ab/Facebook: https://www.facebook.com/TrustedMortgageAdvisorsofTexasWhatsApp: 14093329313Calendly: https://calendly.com/texasmortgageadvisor/vendor-meeting?month=2021-08Skype: donald.brown.houston
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  • Lead Generation
    Call Center Team Lead
    Lead Generation Jul 2021 - Jul 2022
    * Onboarding system training* Call and Sms response monitoring* Script and sales training of new recruits*TimeDoc review of hours worked vs Screen shotsand anything else related that may come up
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  • Snk Media Group
    Call Center Manager
    Snk Media Group Nov 2020 - Nov 2021
    Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.Assisting other management team members in identifying trends and establishing call center goals.Ensuring staff members are achieving desired service levels and taking corrective action, as needed.Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.Authorizing replacements or refunds.Taking on other tasks or projects to support employees, other managers, and call center operations.Data Management, uploading and removing of data in the dialer based on the current performance of the data setPhone Number Management, purchasing, adding, removing numbers based on the health of the numbersDevelops call center systems by developing customer interaction, planning, and controlling implementations.Accomplishes organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.- Weekly goals- Quarterly goals- Annual goals
  • Keller Williams Commercial Team
    Virtual Assistant
    Keller Williams Commercial Team Mar 2018 - Sep 2019
    New York
    -Social Media Managers are responsible for planning, implementing, managing and monitoring company's Social Media strategy in order to increase brand awareness, improve --Marketing efforts and increase sales.-Monitoring company brand and building brand awareness on social media.-Responding to comments on social media.-Overseeing customer service provided via social media.
  • Keller Williams Realty, Inc.
    Virtual Assistant
    Keller Williams Realty, Inc. Mar 2017 - Mar 2018
    Long Island
    ❖ Establish relationships with qualified leads usually by way of cold calls, with the purpose of setting up appointments. ❖ Contact potential customers by phone to explain products, services and purchase information about properties for sale. ❖ Duties include follow-up correspondence with customers, training of newly hired appointment setters and communication with local businesses to arrange for donations or to plan events
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Frequently Asked Questions about John Severo

What company does John Severo work for?

John Severo works for Upwork

What is John Severo's role at the current company?

John Severo's current role is Virtual Assistant, Social Media Manager, Discord Expert, Community Manager, Crypto Marketing (NFT, Token, Memecoin, Web 3.0, P2E).

Who are John Severo's colleagues?

John Severo's colleagues are Ashley Cole, Manuel Dinis, Md Azizul Haque Sohel, Mazhar Rasool, Everlyne Shalom, Masud Rana, Dimitri Blagoevski.

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