John Shelton work email
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John Shelton personal email
With over 9 years of experience in account management and customer success, I am passionate about helping clients achieve their goals and optimize their outcomes. My field of expertise is the legal marketing and professional services industries, where I provide marketing and technology strategy consulting to drive ROI and retention. I currently work as an Enterprise Customer Success Manager at Vuture, a leading provider of digital marketing solutions for law firms and professional services organizations.In my role at Vuture, I am responsible for managing a portfolio of enterprise accounts, establishing and growing relationships with executive sponsors and decision makers, and identifying upsell and cross-sell opportunities to expand Vuture's footprint. I also partner with colleagues and senior leadership to define and implement effective customer success strategies that drive satisfaction and loyalty. Some of my key achievements include increasing the user adoption rate by 35%, securing a multi-year contract renewal with a global law firm, and facilitating a successful migration to a new platform for a large professional services firm. I leverage my skills in sales, go-to-market strategy, and customer relationship management (CRM) to deliver value and results to my clients.
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Customer Success ManagerIpipelinePhiladelphia, Pa, Us
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Enterprise Customer Success ManagerVuture By Marigold Jan 2022 - PresentUnited States• Responsible for retention and ROI in the legal marketing and professional services industries• Partnered with colleagues and senior leadership to define and implement effective customer success strategies that drove satisfaction and retention.• Provide marketing and technology strategy consulting to drive ROI• Establish and grow relationships with executive sponsors and decision makers• Identify upsell cross-sell opportunities to expand Vuture’s footprint• Assess program risks, anticipate challenges, and provide escalation management when necessary -
Enterprise Account ManagerSei Feb 2018 - Jan 2022 -
Middle Office Service SupervisorSei Feb 2017 - Mar 2018
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Middle Office Service AnalystSei May 2015 - Feb 2017
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Assistant ManagerCvs Pharmacy May 2012 - May 2015Greater Philadelphia Area
John Shelton Skills
John Shelton Education Details
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Bachelor Of Science (Bs) -
East Stroudsburg UniversityB.S Business Management
Frequently Asked Questions about John Shelton
What company does John Shelton work for?
John Shelton works for Ipipeline
What is John Shelton's role at the current company?
John Shelton's current role is Customer Success Manager.
What is John Shelton's email address?
John Shelton's email address is js****@****eic.com
What schools did John Shelton attend?
John Shelton attended East Stroudsburg University Of Pennsylvania, East Stroudsburg University.
What are some of John Shelton's interests?
John Shelton has interest in Education, Health.
What skills is John Shelton known for?
John Shelton has skills like Customer Service, Social Media, Sales Management, Customer Satisfaction, Social Media Marketing, Sales Support, Marketing Strategy, Market Planning, Email Marketing, Customer Experience, Customer Focus.
Who are John Shelton's colleagues?
John Shelton's colleagues are Chris Cella, Steve Stacel, Jonan Holley, Gordon Li, Ohbin Kwon, Billy Stone, Andrew Pitt.
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John Shelton
Wilmington, Nc -
John Shelton
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John Shelton
San Diego, Ca4cbre.com, cushwake.com, sheltonassociates.com, cushwakenm.com1 (213) 6XXXXXXX
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John Shelton
Albuquerque, Nm3marketspacefinancial.com, marketspacefinancial.com, unitedcp.com3 +194999XXXXX
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3innovativesol.com, liberatinginsight.com, wegmans.com3 +158529XXXXX
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