Network Operations And Technical Support Specialist - Supervisor
Current— Network Operation Center for IoT connected devices. — Analyze and monitor data for compliance.— Identify root cause of hardware issues related to data compliance.— Manage user accounts via Azure/ Microsoft Active Directory. — Technical support via Cisco IP Communicator (soft phone), cellular phone, Microsoft Teams and remote desktop software (TeamViewer, AnyDesk).— SAP ERP data entry for business data analytics.