John Shinn Email and Phone Number

Support Identity & Access Management applications for the Department of Treasury.

Support and Maintain Identity & Access Management systems utilizing CA IdentityMinder, CA SiteMinder and CA Directory.

Primary Engineer responsible for supporting an Enterprise LDAP database on CA Directory, (Windows and LINUX). The Directory was utilized for high-speed subscriber authentication to internet facing applications and consisted of over 72M entries and was located in five geographical locations.Managed the Layered Products Services Team in the IT Operations Department for five years. The Team was responsible for 24x7 production support of critical enterprise systems and applications. Also responsible for giving employee performance evaluations and maintaining vendor relations.The LPS Team is responsible for maintaining code and configuration modifications throughout the Development, Test and Production environments of various applications. Thae majority of these applications utilized a JVM middleware component, (Weblogic, Tomcat & JBOSS).Worked together with Business, Operations, Development, and Software Quality Assurance teams in the deployment of Enterprise Application releases. Responsible for deployment of Emergency Code Releases to resolve issues on Production Systems.Collaborate with project managers, engineering groups and strategic partners in the design, implementation and support of new application projects.Supported dozens of applications utilizing Oracle Weblogic middleware on Windows, LINUX and UNIX over the past ten years. Responsible for installation, configuration and maintenance of the JVM.Work closely with various Operations teams to troubleshoot application issues in prod and non-prod environments.Utilized HP's Project and Protfolio Management Center for code deployments and management. Also have experience with Tealeaf Analysis products to monitor front-end traffic and generate utilization reports.Implement Shell Scripts for automating various processes.Document application processes and functionality. Cross-train teammates and offer support for highly complex systems and designs.

Member of Server Management Team that provides 24x7 support of a Windows NT multi-mastered domain consisting of 300 fileservers serving 9000 users in 14 states for US West.Responsibilities include: general server administration and maintenance, network operating system support, backup and recovery services, WAN access security, capacity planning, storage management, performance tuning and disaster recovery planning.The US West WAN infrastructure consists of HP NetServers and Compaq Proliant Servers running primarily Microsoft Windows NT and Novell NetWare.Served as Meeting Maker Administrator supporting over 2000 users.Train ENTEX engineers on configuration and installation of Microsoft Windows NT 4.0 Server and Domain support.

Project management, network administration, systems evaluation and installation of NetWare and Windows NT fileservers.

Administer 150 user, multi-server, Novell WAN consisting of both PC's and Macintosh systems.Manage multiple tape backup systems, (Cheyenne Arcserve) and Email post offices, (MSMAIL).Support AS400 access via FSIOP with CAWIN/RUMBA.Responsible for all computer related purchases, product evaluation, installation and configuration.Administer help desk and delegate support for both PC and MAC workstations.

Managed the Production, Inventory and Service departments for Northern Colorado's largest PC manufacturer during a growth period from which output increased from 500 units in 1989, to over 5000 units in 1993. (A.C.T. qualified for the Inc. 500; Met with subordinate supervisors to discuss progress of work, resolve problems and assure that standards for quality and quantity of work were met.Adjusted schedules, priorities and work assignments to ensure efficient operation based on workload.Supervised multiple service technicians in various locations across the state. The team was responsible for over 10,000 computer systems.