John Sideris Email and Phone Number

Work with clients and their repair orders , give estimates , research product prices , deliver products , loan cars , manage valet fleet , give guidance to advisors , liaison for sales , handle tow-ins , handle new car preps , coordinate with corporate head quarters on technical assistant cases , out-call quality control checks of vehicles, and handle logistical delivery orders of new automobiles. In addition, train the trainers on managing customer experience and negotiation tactics and help with new onboard employees. Most importantly striving to give the best service and experience to the customers . In 2019 Penske Automotive New Jersey branches voted top 10 in country for customer service out of 500 dealerships; attribute to the employees .

Effectively started a new business in 2014 with a focus on providing professionalism and service to underserved hospitals and medical facilities in need of ambulette & handicap accessible vehicles for transport. As an owner I was responsible for the purchase of new converted handicapped accessible vehicles, establishing relationships with certified medicare and medicaid dispatch centers, maintaining full coverage & liability insurance, attaining specialized permits for the right to operate in all five NYC boroughs.

Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients that might be interested in our product and service offerings. Researching and building relationships with new clients. Present to and consult with senior level management on business trends with a view to developing new services, products, and distribution channel. Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.

Oversaw all in-house responsibilities such as the originations, acquisitions, underwriting, servicing, legal, asset management, property management, construction management, development, capital markets, and syndication. Other responsibilities included maintaining excellent customer service standards with the goal of providing an elevated living experience. Holistically, handled all new leasing duties in portfolio, housing and community renewal registrations , housing preservation and development (HPD) registrations, property tax reviews, tax protests, building signage, property violations, permits, property insurance inspections and reviews. Responsibilities included weekly on-sight presence of the properties.

Manage global CA partner education program in support of enablement and compliance to CA partner programs. Serve as the global education trusted advisors to regional CA partner enablement teams. Implement program business processes and collaborate with CA education teams in establishing best practices and policies for partner programs. Facilitate and drive all partner education projects. Ensure the delivery of sales and technical training into the partner education program and publishing of content on partner specific sites. Assess and analyze feedback from various partner enablement teams and works with education teams in executing recommendations for development and delivery of partner training requirements. Support adoption and alignment of CA education and partner programs. Manage all operational requirements related to partner student registrations.

Served as main point of contact for partner related delivery questions. Supported Channel and CA Employee Education cross functional teams to develop program specific content, collateral and web page content including program decks, flyers, presentations, guides, newsletter submissions and program collateral. Maintaining consistent program messaging across all web portals and develop and revise content as required. Work with global delivery teams to maintain and publish a regular updated global delivery schedule, and education collateral in support of support partner campaigns and programs. Worked with Marketing, Legal, and HR to help implement and launch CA’s internet redesign involving MS SharePoint. Launched communications for new company social networking platform across all territories globally. Worked closely with partnered printing and design companies (ex: Sequel) for the development of marketing material. Supported marketing/media teams for campaigns and conference preparations. Served as point of contact to the field to resolve and escalate delivery issues and special requests from partner teams. Assisting in the maintenance and management of the partner program offerings, learning paths and ensure web content is accurate and up-to-date. Applied for industry recognized awards and submitted learning speakers to international conferences.

Maintained the Education department dashboards, updated/file historical financial data, create/track hit lists weekly & prepared financial presentations in PowerPoint on a quarterly basis. Entered contracts onto Total Online Processing System (TOPS) & created STAR issues to track contracts. Validated active TOPS Site information and filled out site information forms as necessary. Reviewed and executed contract packages for completeness & forward package to sales accounting. Coordinated Sales forecast and pipeline updates for respective team. Work closely with finance and the BDMs assisting with ad-hoc request. Kept track of student /class count reports for upper management. Gathered and analyzed employee evaluations and customer satisfaction evaluations. Organized web cast and video cast updates. Member of the LMS- reporting team assisting with the implementing and design of new systems that will help the organization gather real time snapshot of our health and well being as a business.

Engaged in computer work involving stock trading through the use of technical analysis. Worked on maintaining client files and portfolio review as specified by senior Financial Advisors. Assisted with telephone marketing for Investment Seminars. Regularly received information sessions from Senior Vice President regarding investment strategies.Worked with other interns on potential tactics to attract a diversified client base.