With over two decades as CEO and Franchise Owner of multiple Subway locations, my expertise in leadership and business management has been pivotal in enhancing customer experience and operational efficiency. The teams I've led have consistently achieved peak sales volumes, thanks to our focus on employee training and community engagement. As a Director at IPC Asia Pacific, my role extends to shaping policy and operational strategies that benefit franchisees across New Zealand. My contributions to multiple committees, including chairing the Contract Committee, underscore a commitment to ensuring effective governance and aligning operations with our collective vision for growth and excellence.