John Singleton Jr Email & Phone Number

East Peoria, Il, Us

Experienced technology leader driving end-to-end deployment and operation of i3’s carrier-class network. Lead cross-functional teams across engineering, construction, operations, and software development to execute the company's technology strategy and growth roadmap for residential and business products. Focused on delivering a best-in-class customer experience while fostering a high-performance culture through coaching, development, and motivation of team members.Key responsibilities include:Leading strategic discussions with senior leadership and the board of directors to drive growth, market evaluation, and technology adoption.Overseeing IT infrastructure, network design, security, and business continuity planning.Collaborating with vendors and partners to solve complex network and platform challenges, ensuring alignment across all stakeholders.Driving research and implementation of new technologies to enhance customer loyalty and competitive advantage.Managing network restoration plans for disaster recovery, ensuring business resilience.Spearheading lifecycle management and optimization of consumer-facing websites to improve user experience and operational efficiency.Tracking capital expenditures, managing budgets, and ensuring project alignment with financial goals.Mentoring and educating staff to build technical expertise and support ongoing business success.

Stamford , Ct, Us

Stamford , Ct, Us

Responsible for the deployment, operation and restoration of video products and solutions. Drive strategic direction and management of the video operations staff across various platforms, in various locations, with varying degrees of technology. Develop, deploy and ensure consistent, structured and disciplined practices to ensure stable product delivery consistent with company initiatives and expectations. Support Regional and market operations to ensure unparalleled customer experience. Direct project planning, capital budgeting and business plan development. Ensure a high degree of cross functional communication in line with product deployment and support. Responsible for data and decision discovery, development of analytics data set assets, modeling, and delivering big data operational analytics solutions resulting in increased video product availability.

Atlanta, Ga, Us

Responsible for identification and implementation of the technology components necessary to enable Cox Media growing presence in New Media (digital and advanced advertising products). Serve as the vital expert technology resource as new products are envisioned, designed, developed, and deployed. Strong awareness of emerging trends in advertising, awareness of vendor capabilities, and the ability to leverage technology as an organizational asset to monetize.

Atlanta, Ga, Us

• Staff and develop a tier III video proactive service assurance team to monitor, troubleshoot, repair and trend all national products, services and applications 7x24• Oversee Business Operations team to improve product and performance metrics, reporting and event engineering• Oversee and restructure Video-on-Demand Content Operations to ensure end-to-end on time delivery and revenue generation• Partnered with marketing, engineering and strategy/product to ensure high availability and reliability for all products, services and applications• Staff and develop IP Video team to ensure newly developed IP Video products were ideally introduced into operational environments

Atlanta, Ga, Us

• Represent the interest of product mgmt. and customers to ensure delivery of high performing product set• Champion product, application, and services reliability, availability and performance standards• Serve as key stakeholder in operational metrics/measures• Serve as escalation point for product owners and application users on chronic issues and continuous poor performance.

Atlanta, Ga, Us

• Evaluate all products relating to the Hybrid Fiber Coax network and develop specifications, written requirements and design.• Perform evaluations as needed for various projects and make formal recommendations/enhancements based on analysis and evaluation.• Conduct field trials for new designs and testing while working direct w/ vendors for improvements and enhancements.

Atlanta, Ga, Us

• Responsible for all equipment from satellite reception to fiber optic node.• Configure, install, and troubleshoot switches, routers and hubs.• Configure equipment for Sonnet and DT fiber systems.• Assist other areas w/ DNCS, DAVIC, DOCSIS, and EOD servers.