John Sisson Email & Phone Number

Eastvale, California, United States

• Assisted with social media strategy and execution, live streaming, weekly show releases, and all aspects of brand identity
• Assisted with the development, delivery, presentation of proposals for partnerships with global brands that have resulted in sponsorship contracts with Falken Tire, Icon Vehicle Dynamics, Nexen Tire, Ironman 4x4, and.
• Marketing and PR firm collaborations for promotion of their clients in the offroad and automotive space, including feature interviews on the show and/or coverage for the client during large industry events
• Planning, writing, and publishing blog posts to the trailchasers.net website
• Research and booking of guests that are topical, engaging, and relevant to the audience
• Conduct interviews with guests (ranging from community members, to professional race car drivers, to CEO's of large organizations) with the goal of providing a platform to tell their story to a targeted audience of.

Big Bear Lake, California, United States

• Fully responsible for the daily operation of Big Bear’s premier offroad/overland build and service center
• Primary point of contact for all vendor relations, including inventory management, material ordering, and co-op program coordination
• Coordinated all vendor/partner relations, including product testing, product launches, and media events
• Led trail runs for vendors, manufacturers, and community events
• Fully responsible for developing customer estimates, delivering quotes, scheduling work, and billing customers when work was completed
• Scheduled, ordered material, and performed preventative maintenance on a wide variety of vehicles, including cars, trucks and fleet vehicles.

Big Bear Lake, California, United States

• Performed custom welding and fabrication of offroad products including bumpers, sliders, roll cages and suspension
• Shipping, receiving, inventory tracking
• Diagnose and perform automotive repairs on customer vehicles
• Designed and fabricated custom bumpers, rock sliders, tire carriers, roll cages, and bed racks for various customer builds
• Led trail runs for vendors, manufacturers, and community events

Big Bear Lake, California, United States

• Managed all aspects of the Service Division for the Southwest Region, covering Southern California, Nevada, and Arizona
• Responsible for the oversight and daily operations of 5 sales people, 3 project managers, 22 technicians, and 3 Dispatchers servicing clients like Amgen, Boeing, Lockheed Martin, and The State of California
• Fully responsible for the Sales and Operations of a building automation, energy efficiency, and CCTV Service Business including scheduled maintenance, break-fix, and system upgrades
• Developed sales strategies for key accounts and tracked progress using dashboards and metrics, resulting in 23% increased revenue YOY
• Developed financial forecasting process to more accurately track revenue and billing

Fontana, California, United States

• Oversaw all aspects of project execution and financial success for a multi-million dollar organization providing HVAC, energy management, and building automation solutions to the California market
• Executed >$6 million project over 29 campuses that was delivered on time and under budget
• Managed the $1.7 million cooling tower retrofit project at The BLOC in downtown Los Angeles, including a complete street closure and crane lift over an eleven-story building
• Coordinated resources, materials, and manpower to efficiently execute work on-time and on-budget
• Provided guidance to the Engineering, Sales, and field Technical teams

Big Bear Lake, California, United States

• Directly responsible for the successful development and management of the technical support, training, and warranty division of the distribution network throughout California and parts of Nevada
• Managed the daily activities of 11 remotely located Technical Support Representatives providing over-the-phone support, on-site assistance, and technical training to HVAC contractors
• Developed and implemented a new customer relationship management process using Salesforce.com and Zoho.com as customer service ticketing system, data tracking, metric reporting, and team collaboration
• Developed, implemented, and maintained a service prioritization process exclusive to dealers that participate in specific programs which resulted in decreased dealer turnover by 18% YOY
• Developed and delivered a comprehensive technical training program for dealers that resulted in net positive revenue for the business

Eastvale, California, United States

• Performed field sales and marketing functions at community events and motorcycle festivals
• Supervised daily operations of motorcycle shop, including shop inventory, material orders and customer scheduling
• Performed maintenance, installation, and repairs on customer motorcycles