John Sisson Email & Phone Number

Eastvale, California, United States

• Assisted with social media strategy and execution, live streaming, weekly show releases, and all aspects of brand identity • Assisted with the development, delivery, presentation of proposals for partnerships with global brands that have resulted in sponsorship contracts with Falken Tire, Icon Vehicle Dynamics, Nexen Tire, Ironman 4x4, and OutdoorX4 Magazine • Marketing and PR firm collaborations for promotion of their clients in the offroad and automotive space, including feature interviews on the show and/or coverage for the client during large industry events • Planning, writing, and publishing blog posts to the trailchasers.net website • Research and booking of guests that are topical, engaging, and relevant to the audience • Conduct interviews with guests (ranging from community members, to professional race car drivers, to CEO's of large organizations) with the goal of providing a platform to tell their story to a targeted audience of listeners in a fun and engaging way • Assist in set-up and participation of weekly live stream episodes on YouTube • Live and recorded coverage of industry events, including festivals, expos, product launches, product reviews, and on-site interviews • Planning, coordination, and execution of multi-day outdoor expeditions with community members, industry representatives, and partner organizations

Big Bear Lake, California, United States

• Fully responsible for the daily operation of Big Bear’s premier offroad/overland build and service center • Primary point of contact for all vendor relations, including inventory management, material ordering, and co-op program coordination • Coordinated all vendor/partner relations, including product testing, product launches, and media events • Led trail runs for vendors, manufacturers, and community events • Fully responsible for developing customer estimates, delivering quotes, scheduling work, and billing customers when work was completed • Scheduled, ordered material, and performed preventative maintenance on a wide variety of vehicles, including cars, trucks and fleet vehicles. • Oversee the design and building process of customers off road vehicles • Financially responsible for inventory management of parts ordering, inventory management, and supplies replenishment

Big Bear Lake, California, United States

• Performed custom welding and fabrication of offroad products including bumpers, sliders, roll cages and suspension • Shipping, receiving, inventory tracking • Diagnose and perform automotive repairs on customer vehicles • Designed and fabricated custom bumpers, rock sliders, tire carriers, roll cages, and bed racks for various customer builds • Led trail runs for vendors, manufacturers, and community events

Big Bear Lake, California, United States

• Managed all aspects of the Service Division for the Southwest Region, covering Southern California, Nevada, and Arizona • Responsible for the oversight and daily operations of 5 sales people, 3 project managers, 22 technicians, and 3 Dispatchers servicing clients like Amgen, Boeing, Lockheed Martin, and The State of California • Fully responsible for the Sales and Operations of a building automation, energy efficiency, and CCTV Service Business including scheduled maintenance, break-fix, and system upgrades • Developed sales strategies for key accounts and tracked progress using dashboards and metrics, resulting in 23% increased revenue YOY • Developed financial forecasting process to more accurately track revenue and billing

Fontana, California, United States

• Oversaw all aspects of project execution and financial success for a multi-million dollar organization providing HVAC, energy management, and building automation solutions to the California market • Executed >$6 million project over 29 campuses that was delivered on time and under budget • Managed the $1.7 million cooling tower retrofit project at The BLOC in downtown Los Angeles, including a complete street closure and crane lift over an eleven-story building • Coordinated resources, materials, and manpower to efficiently execute work on-time and on-budget • Provided guidance to the Engineering, Sales, and field Technical teams

Big Bear Lake, California, United States

• Directly responsible for the successful development and management of the technical support, training, and warranty division of the distribution network throughout California and parts of Nevada • Managed the daily activities of 11 remotely located Technical Support Representatives providing over-the-phone support, on-site assistance, and technical training to HVAC contractors • Developed and implemented a new customer relationship management process using Salesforce.com and Zoho.com as customer service ticketing system, data tracking, metric reporting, and team collaboration • Developed, implemented, and maintained a service prioritization process exclusive to dealers that participate in specific programs which resulted in decreased dealer turnover by 18% YOY • Developed and delivered a comprehensive technical training program for dealers that resulted in net positive revenue for the business

Eastvale, California, United States

• Performed field sales and marketing functions at community events and motorcycle festivals • Supervised daily operations of motorcycle shop, including shop inventory, material orders and customer scheduling • Performed maintenance, installation, and repairs on customer motorcycles