VALUE PROPOSITION► Accomplished results-driven Product and Professional Services Sales Executive and Professional Services Delivery Operations Executive with broad based expertise leading effective business processes, enterprise transformation, significant revenue growth, and team leadership in highly-competitive industries.► A demonstrated record of success achieving and outperforming all sales and delivery performance targets with respect to best-of-breed technology solutions, major acquisitions & divestitures, exceptional financial acumen with vast P&L experienceSUMMARY► Engaging Customer Experience Leader possessing a winning blend of business expertise, skill in enterprise strategy, and practical experience. ► Executive VP and client advocate that is comfortable at all levels of engagement. Established partnership with many industry leaders.► Managed Sales and Delivery P&L’s, and functional organizations with a focus on growth, innovation, execution, and operational discipline. ► Built, ran, and optimized sales and delivery practices, built advanced consulting teams, created global Centers of Excellence. ► Senior Executive Sales Management leading US and Canada Sales teams. Developed and successfully branded new growth offers. LEADERSHIP HIGHLIGHTS★ Serves as a trusted thought leader and leadership expert, author of the best-selling book “The Hidden You and Your Leadership Evolution”.★ Managed operations of $200M+, with full P&L accountability and authority.★ Introduced key performance metrics and business intelligence, along with solution selling strategies and go to market strategies resulting in significant increases in overall profitability.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲Specialties: Account Executive Leadership, Professional Services Executive Leadership, Team Building, Strategic Planning, Business Development Executive, Operations Executive, Marketing, Revenue Growth, Program Management Office, Business Intelligence, Client Relationship Management, Budget Management, Customer Experience, Digital Experience, Contact Center, Cyber Security Executive, P&L Executive Management
Listed skills include Professional Services, Unified Communications, Program Management, Managed Services, and 60 others.