John Smart Email & Phone Number

Geelong Waterfront Campus

Managed the successful transition of the Student Timetable and Allocation Registration System (STAR) from on premise installation to Cloud based installation. Worked with Deakin Division of Administration staff and external provider JDR.Worked with Deakin University HR staff as Project Manager for the IT component of the successful implementation of the.

Geelong Waterfront Campus

Coordination and management of regular and one off events requiring the provision of IT services and support at all Deakin Campuses and external venues used for University business. This includes liaising with customers and support staff both internal and external to the University to determine requirements and where possible provide solutions when.

Geelong Waterfront Campus

Work with all relevant parties at Deakin University to identify key infrastructure and applications that need to be available to ensure the University can perform its require business functions in the event of a disaster. Develop disaster recovery plans and perform disaster recovery testing of the key IT platforms and infrastructure to ensure services can.

Geelong Waterfront Campus

Supervision of IT Service Desk staff. Regularly review Service Desk processes making recommendations as part of continuous improvement.

Geelong Waterfront Campus

As a member of the IT Service desk, provide first level IT support for Deakin University staff and students. Work with the IT Service Desk Unit Leader to supervise IT Service Desk staff and where necessary provide assistance and training.

Port Melbourne

Contracted to Fujitsu Computer Services Division diagnosing and repairing hardware, software and network related problems at a number of organisations and companies currently and previously under contract to Fujitsu Services.Perform network and disc related builds of computers and servers in accordance with the relevant documentation of the various.

Breakwater, Geelong

Duty Manager of the Venue responsible for Supervision of Gaming, Bar, Bistro, Security and Reception staff as well as ensuring the highest standard of customer service is maintained at all times. Responsible for Computerised stock control, Gaming machine record keeping and venue cash control whilst on shift.Liaising with TABCORP Support team as required.

North Geelong

Responsible for the operations of the Service station whilst on shift including receipting and recording of payments, stock control, and provision of customer service.

Geelong

Manager – Barwon, Southwest and Central Highlands, Child and Family Health Services (Health Department) duties included the following: - Financial Management - Personnel Management - Motor Vehicle Fleet Management - Facilities Management Manager Personnel / Payroll, Office of Intellectual Disability Services, Barwon / South Western Region – (Community.