John Smerbeck

John Smerbeck Email and Phone Number

Call Center Specialist @ Max Guard Hurricane Windows
John Smerbeck's Location
Hollywood, Florida, United States, United States
About John Smerbeck

John Smerbeck is a Call Center Specialist at Max Guard Hurricane Windows. He possess expertise in team building, management, customer service, lead generation, sales operations and 19 more skills. He is proficient in English. Colleagues describe him as "I worked directly with John on an every day basis for several years. I was in marketing generating inquiries for the company, and John was the person who ran the Call Center, turning those inquiries into leads. John's part was much harder than mine, and he did an admirable job every day. John approaches his work with enthusiasm and professionalism. He has a deep understanding of the home improvement business and the best practices necessary to get results, and he adheres to them. His leadership skills are excellent, and he creates a culture of "doing it right" that gets everyone on his team working on the right things to get the right results. I have rarely met anyone more results-driven than John. I recommend John highly, and would be happy to discuss that with anyone. "

John Smerbeck's Current Company Details
Max Guard Hurricane Windows

Max Guard Hurricane Windows

View
Call Center Specialist
Employees:
11
John Smerbeck Work Experience Details
  • Max Guard Hurricane Windows
    Market Recovery
    Max Guard Hurricane Windows Aug 2021 - Present
    West Palm Beach, Florida, United States
  • John Smerbeck Consulting
    Home Improvement Operations Consultant
    John Smerbeck Consulting Dec 2006 - May 2022
    I am an Operations Consultant specializing in the Home Improvement industry. I have over 32 years experience managing lead generating call centers.
  • Rescom Exteriors Inc.
    Marketing Director
    Rescom Exteriors Inc. 2009 - 2014
    Auburn, Ma
    Total responsibility of $1m marketing budget. Successfully managed a variety of campaigns. Specializedin pro-active campaigns including Outbound telemarketing / Canvassing / Shows and Events /Sweepstakes as well as direct and indirect management of all related personnel.
  • Florida Home-Improvement Associates
    Marketing Director
    Florida Home-Improvement Associates 2007 - 2009
    Responsible for $4m marketing budget. Oversaw department through rapid 2 year growth period whererevenue increased from $5m - $27m. Directly and indirectly managed a staff of 70 - 100. Designed andimplemented entire Inbound / Outbound / Retail and Canvassing campaigns.
  • Newpro
    Call Center Director
    Newpro 1995 - 2006
    Warwick, Ri
    Total responsibility for 60+ seat outbound call center. Generated 90 - 100 confirmed leads per day.Developed and implemented systems to transform to 100% inbound campaigns. Inbound strategyresulted in increased revenue from $10m - $22m in 4 year period
  • Permalite Of Pennsylvania
    Telemarketing Manager
    Permalite Of Pennsylvania 1988 - 1995
    Pittsburgh, Pa
    Total responsibility for $1m budget. Managed 15 seat call center generating 25 confirmed leads daily.Developed and implemented all systems, scripting, tracking and reporting for 100% outboundcampaigns.

John Smerbeck Skills

Team Building Management Customer Service Lead Generation Sales Operations Sales Call Centers Sales Management Strategic Planning Business Development Direct Sales Marketing Outsourcing Telemarketing Workforce Management Contact Centers Customer Experience Account Management Crm Negotiation Business Process Improvement Bpo Business Analysis Operations Management

John Smerbeck Education Details

  • Ivy School Of Professional Art
    Ivy School Of Professional Art
    Advertising Design

Frequently Asked Questions about John Smerbeck

What company does John Smerbeck work for?

John Smerbeck works for Max Guard Hurricane Windows

What is John Smerbeck's role at the current company?

John Smerbeck's current role is Call Center Specialist.

What is John Smerbeck's email address?

John Smerbeck's email address is jt****@****ail.com

What is John Smerbeck's direct phone number?

John Smerbeck's direct phone number is +177432*****

What schools did John Smerbeck attend?

John Smerbeck attended Ivy School Of Professional Art.

What are some of John Smerbeck's interests?

John Smerbeck has interest in Children, Economic Empowerment, Civil Rights And Social Action, Animal Welfare, Arts And Culture.

What skills is John Smerbeck known for?

John Smerbeck has skills like Team Building, Management, Customer Service, Lead Generation, Sales Operations, Sales, Call Centers, Sales Management, Strategic Planning, Business Development, Direct Sales, Marketing.

Who are John Smerbeck's colleagues?

John Smerbeck's colleagues are Miguel Peña, Alex Bosten, Dikin Permana, Randy Morejon, Doug Heath, Ronald Heath, Stephanie Lines.

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