John Snelling Email and Phone Number

Initially contracted to Deutsche Bank as a Senior Systems Engineer within their VHS team, before taking a full-time position and then being outsourced to HPE and then DXCOver the years moved into a Tech Lead roll and managed the global team of VHS SA’s along with being instrumental in delivering automated solutions and working with DB VHS Engineering in determining and testing future technologies and direction. • Manage a team and provide Technical direction to a team of VHS SA’s supporting 25,000+ virtual servers hosted on some 6,000 Blades and Rackmount servers ▪ Implemented Health Checks and automated procedures and reporting to ensure global consistency and stability of the environment ▪ Created scripted solutions for the common day to day tasks to allow for more consistency within the estate. ▪ Provided 4th level support to the team for any day-to-day issues and worked with VHS Engineering to ensure solutions were put into place where required. ▪ Dealt with both Incident Management and Problem Management to ensure any major issues were resolved in a timely manner and any required solutions implemented along with relevant documents updated ▪ Liaise with the various DB Businesses to ensure the smooth running of their applications and that their expectations are being met • Worked with both DB Unix and VHS Engineering teams to implement a Synergy Frame solution to replace the existing C7000 chassis’ ▪ Tested and suggested improvements to both the design and vRO supplied Build Workflows ▪ Built out a training environment and trained both Unix and Wintel teams on the Synergy and OneView technologies • Created Test Plans and led the testing of new technologies being introduced within the VHS space ▪ IP Mobility, the ability to migrate VM’s between clusters with no change in IP address ▪ PURE Storage, the strategic move from the existing 3PAR to PURE Arrays ▪ DMZ Solution, ability to host VHS solutions behind a firewall

Contracted to Fujitsu Systems as a Senior Systems Engineer/Technical Architect working on their Healthsmart account.HealthSMART is a seven-year $450 million strategy to modernise and replace Information and Communication Technology (ICT) systems throughout the Victorian Public Healthcare Sector base primarily on VMWare and Citrix virtualisation technologies• Design/implementation of a virtualisation solution incorporating VMWare ESX, Citrix Xenserver, XenApp, XenDesktop, Edgesight, PVS and Netscaler technologies. Creation of Architecture and As Built documentation Creation and configuration of Infrastructure servers hosted on VMWare ESX hosts Creation and configuration of Citrix XenApp servers hosted on XenServer hosts incorporating Single Sign ON Design and implementation of Netscaler Load Balancing/HA solutions, including Exchange/Sharepoint Load Balancing and secure external access solutions. Design and Implementation of a PVS solution to allow for the streaming of Server Operating systems from a central location Setup and configuration of Web Interface front end portals. Setup of loading test utilising Edgesight technologies. Setup and generation of Edgesight Performance reports. Creation of build scripts for the various components/technologies Liaise with the various technology groups to ensure a smooth implementation of the proposed solution. Liaise with the business to ensure expectations are met• Provide 3rd/4th level support to the installed base of: VMWare ESX servers Windows Infrastructure servers incorporating AD, DHCP and DNS Citrix PVS, Edgesight, SSO, XenServers, XenApp and Web Interface Servers Citrix Netscaler appliances, including configuration and internal code support Server O/S and application streaming technologies Creation of scripts for the automation of system tasks Monitoring of the implemented solution via TNG and Edgesight technologies

Contracted to Deutsche Bank as a “Senior Systems Engineer / Citrix Specialist” responsible for the design and implementation of Citrix solutions to compliment their outsourcing/smart sourcing business strategy. Also was the requirement to provide support to Deutsche Banks installed base of Windows2000/2003/VMWare servers and infrastructure.- Design of Citrix servers solutions including Web Interface, CSG and STA version 3 and 4 servers :Setup of Citrix Infrastructure throughout SE Asia :Design and test of server build scripts using vbscript :Build and configure of HP Blades :Installation and testing of required applications :Retrofit packaged applications within the Citrix environment :Oversee a team of Citrix Engineers :Use of Tivoli, NetIQ and ESM to tools for server management :Liaise with business project managers to ensure expectations are met :Build of VMWare servers to be used as Citrix DEV and UAT servers- Provide 3rd level support on the following products :Windows 2000/2003 HP blade servers (400+ Citrix, 1200+ Wintel Servers) :Active Directory including Group Policy :Creation of VBScripts for automating systems tasks :Citrix Metaframe and Microsoft Terminal Servers :Citrix NFuse / Web Interface :WINS/DNS/DHCP :File and Print Servers

Contracted to Scottish Water as a “Senior Systems Engineer / Citrix Specialist” responsible for the design, implementation and support of a Citrix Metaframe XP solution. Also was the requirement to provide support to Scottish Waters installed base of Citrix/NT/Windows 2000/2003 and Netware servers.- Design and Implementation of a Citrix Server Farm solution (comprising 50+ servers). :Creation of a detailed Citrix design document encompassing proposed Citrix XPe servers and existing Citrix Metaframe 1.8 servers. :Build of HP servers utilising Smartstart and Rapid Deployment technologies. :Installation/Configuration of Windows 2000 TS/AD and Citrix Metaframe XPe. :Packaging of various applications utilising Citrix Installation Manager. :Integration with AD incorporating Group Policies. :Monitoring of servers/applications utilising Citrix Resource Manager. :Installation and configuration of Citrix Web Interface (NFuse) servers. :Installation and configuration of Appsense Performance and Application Manager to control the installed environment. :Documentation of the implemented solution.- Provide 3rd level support on the following products :Netware/NT4/Windows 2000/2003 HP and Compaq servers :Multi Domain NT/AD environment :Creation of VBScripts for automating systems tasks :Citrix Metaframe and Microsoft Terminal Servers :Citrix NFuse / Web Interface :WINS/DNS/DHCP :Novell Zenworks / Application Launcher :Building of various application packages utilising Novell ZenWorks.

Contracted to The National Australia Bank’s Wholesale Financial Services department as a Senior Systems Engineer responsible for implementation of both a Citrix and LAN/WAN Management solution. Also was the requirement to provide support to the banks in-house 3rd level support engineers.- Design and Implementation of a Citrix Server Farm solution (comprising 50+ servers). :Build of Dell servers using CCM auto-build software. :Installation and Configuration of Windows 2000 TS and Citrix Metaframe. :Installation/Configuration and Packaging of various applications. :Creation of Application Compatibility scripts to allow certain apps to run correctly. :Documentation of the implemented solution..- Provide 3rd level support on the following products :600 + NT4/Windows 2000 HP and Dell servers globally :Multi Domain NT environment :Citrix Metaframe and Microsoft Terminal Servers :Citrix NFuse :WINS/DNS/DHCP :KIX Scripts :IIS and SQL :Backup Exec 8.5 :Lotus Notes- Design and setup of an Intellistor Archiving Solution incorporating SQL and IIS technology.

Contracted to Compaq Global Services (USA) as a Senior Systems Engineer, responsible for the design and implementation of Windows 2000 solutions for Compaq clients (Franklin Templeton, Cisco & McDonalds), throughout Asia and to provide 3rd level support to the installed technologies.- Implementation of Windows 2000 Advanced Server incorporating Microsoft Active Directory and Terminal Services technology.- Migration from Novell Netware to a Microsoft Windows 2000 environment.- Implementation of security solutions incorporating Checkpoint Firewall-1.- Implementation of a corporate wide SOE via automated deployment of Windows 2000 Professional to client machines, utilising SMS.- Integration of existing Windows NT4 servers.- Provide 3rd level support to in house technologies: :100 + NT4/Windows 2000 servers. :Microsoft Terminal Servers :NDS and Domain Management :WINS/DHCP/DNS :Active Directory :SMS :Exchange 5.5/2000 :Novell Netware Servers :Checkpoint Firewall-1 firewalls :Cisco Switches and Routers :Compaq Tape Libraries :Co-ordination of User Acceptance Testing program to ensure correct implementation of associated end user software packages. :Management of a team of Computer Professionals covering all facets of the projects including on-going support for the life of the project. :Scheduling of required resources for both project and support work, utilising a travelling team of core professionals as well as local regional resources. :Periodic reporting supplied to Head Office, covering all facets of the project and support. :Periodic meetings held with client to discuss project status and support issues. :Budgets and Cost Analysis for proposed solutions.