John Som Email & Phone Number

Professional Designations/Licenses:  Independent Adjuster All Lines LicenseProfessional Experience: Investigate claims to determine compensability of medical, temporary, and permant disability benefits. Provide client updates throughout the life of the claim and generate reports to present during file review. Refer claims for oversight based on the carrier's reportable criteria. Direct medical treatment, assign telephonic or field case managers, and coordinate independent examinations Calculate reserves for the ultimate probable cost and evaluate claims for settlement Exhibit jurisdictional expertise, maintain appropriate licensing and file board forms. Create a litigation strategy with defense counsel to bring the claim to closure. Coordinate return to work and/or determine availability of modified work. Manage litigated, complex, catastrophic, and second injury claims per state and carrier guidelines. Type of Claims / Industry Handled:Hospitality, trucking companies, government contracts, construction and healthcare claims.

 Assist with testing Profound system for State of Washington Labor & Industry  Maintain a precise account of all received data in Excel spreadsheets and identify missing accounts Assist colleagues with various duties such as data spreadsheets, and researching customers’ accounts Provide direct IT support to various VPs, managers, and coworkers Analyze production, administration, and VMware daily Utilize Active Directory to manage U.S. HealthWorks network Help coworkers with Microsoft Exchange such as moving PST =les to backup data

Greater Atlanta Area

• Consulted with multiple clients on a weekly basis to provide Quality Assurance for every new program that enters the auditing process• Supervised audit certification team and supported managers with varies projects• Produced detailed status reports and presentations on a weekly basis with the client managers to facilitate the compliance of Aggregator campaigns with MMA and carrier guidelines