John Southgate Email & Phone Number

Nationwide (East Midlands based)

Providing tailored end-to-end Supply Chain Solutions in e-Commerce & B2B Fulfilment, Transportation & Logistics and Warehousing, Storage & Inventory Management.

Lincoln, England, United Kingdom

Led Fulfilment & Distribution Centre teams across Customer Services, Supply Chain & Purchasing, Warehousing, Fulfilment and Distribution, in delivering personalised Luxury Gift Hampers with exceptional Customer Care, to “Wow” our customers and promote repeat and new business.

Louth, Lincolnshire, England, United Kingdom

Led an innovative Fulfilment & Distribution Centre over 2 sites, managing Print, Production, Warehousing, Fulfilment, Distribution & Customer Services teams, to ensure flawless delivery of end-to-end operations, to give the perfect brand experience for clients & consumers, across a premium Brand Personalisation & Gifting Solutions, e-Commerce Fulfilment.

Nationwide (East Midlands based)

Responsible for the smooth and efficient operation of 8 Depots nationwide and an in-house fleet of c50 delivery vehicles, delivering Warehousing, Fulfilment and Distribution solutions in relation to Healthcare Products (incl. Trunking between the NDC & Depots and Multi-Drop deliveries direct to Patient homes and Care Homes within NHS Trusts), e-Commerce.

Leicester, United Kingdom

Led multi-discipline teams to corporate strategy, attaining the highest possible "AA" Personal Performance rating. Directed the integration and harmonisation of the operating company (POS Direct) into the wider Staci UK corporate infrastructure, ensuring alignment of systems, branding, QESH and HR (structure, terms and conditions, shifts), resulting in.

Leicester, United Kingdom

Initiated and led a “Blueprint” corporate strategy, with BD/CRM at its core (I retained the lead BD/CRM role throughout my time at POS Direct), across multi-discipline teams (i.e., Customer Services, Warehousing, Fulfilment & Distribution Operations, QESH, IT, HR and Finance), with the business ultimately becoming a £multi-million turnover acquisition by a.

Leicester, United Kingdom

Multi-site responsibility of 7 Fulfilment & Distribution Centre’s with operating area of c200,000 Sq. Ft.Project Managed the successful implementation of 13 operational Fulfilment & Distribution Centre’s over 20 years, the largest a 72,000 Sq.Ft. DC, managing a c£300k budget to maximise operational efficiency, through a c9,000 capacity Pallet Racking.

Leicester, United Kingdom

Developed and formalised Standard Operating Procedures (SOP’s) together with a structured recruitment process, comprehensive In-house training and personal appraisal programmes, gaining Investor in People accreditation.Led an in-house IT team to manage our day-to-day requirements in IT Support & Development and an ambitious project to develop a new bespoke.

Leicestershire

Managed customer base of UK and Global Blue-Chip brands with an aggregate c£8m+ revenue.Retained all major clients, signing them up to new, comprehensive Service Level Agreements.Led Account Management and Customer Service teams (50+ employees) over multiple sites both locally and remotely.Devised and implemented a comprehensive "How can we help you more?".

Leicestershire

Launched a sales and marketing initiative to generate enquires and secure new contracts including the development of a new Website, identifying Target Lists & Mailings, Trade Association membership, Exhibitions, Advertising, Social Media and Sales Tools (Brochure, Promotional DVD, Flyers etc.). Throughout my career at POS Direct, I played a leading role in.

Bsc (Hons)

Bsc (Hons)

I studied at the State University of New York, USA, for one semester as part of an exchange programme within my BSc (Hons) course at.