Principal Manager -Customer And Business Engagement
• Responsible for developing business cases and leading cross functional team efforts throughout all US territories with global focus on company-wide system and equipment upgrades, increased customer satisfaction, and company profitability of an estimated $1.2B investment.• Lead on procurement and contract negotiations to gain favorable pricing, multi-year contract terms, along with risk reduced business terms and legal conditions. Delivered financial savings of nearly 18% year over… Show more • Responsible for developing business cases and leading cross functional team efforts throughout all US territories with global focus on company-wide system and equipment upgrades, increased customer satisfaction, and company profitability of an estimated $1.2B investment.• Lead on procurement and contract negotiations to gain favorable pricing, multi-year contract terms, along with risk reduced business terms and legal conditions. Delivered financial savings of nearly 18% year over year, new contract with scalable technology, and new revenue streams through data and technology platform sharing. • Successfully created and implemented an internal business unit engagement strategy to gain internal support and participation with our transformation efforts, implementation of customer energy data presentment management platform, and overall buy-in for company impacts and change management. Show less