John Springfield - Spc4, Csm Email & Phone Number

Gilbert, AZ, US

Agile Transformation Consultant for a Major Mobile Provider | Agile Transformation Consulting for SAP and Digital focusing on Supply Chain Management | Leadership of 20+ Agile teams for large merger/ acquisition for Fortune 500 company | Management Consultant for Health Care client to implement Agile processes | Improvement planning, business requirements.

Irvine, CA, US

• Drive technology roadmap and delivery for clients | Improvement planning, business requirements, long-term strategy, KPI effectiveness, enhancement prioritization, training, rollout, agile methodologies, change.
• Program Ownership: Manage program prioritization of backlog, mentor and coach to agile development process along with application lifecycle
• Planning & Execution: Set project launch milestones to a phased approach to leverage the highest level of customer experience for each new piece of platform
• Executive Leadership: Briefed client executive leadership on status, progress, and expected delivery dates
• Vendor Selection: Partnered with client to go through vendor selection process as well as benefit and ROI analysis to build or buy part of the new platformLed teams for a transportation industry client that increased.

Princeton, New Jersey, US

• Program Consultant for government educational client | Drive strategy and technology for client | Manage client’s vendor relationships | Improved planning and business requirement building | Prioritization of projects.
• Program Ownership: Managed project teams comprised of Project Managers (Scrum Masters), Architects, Business Analyst, Dev Engineers, QA Engineers with Agile Methodologies
• Employee Engagement & ITIL: Created a “Virtualization Work Program” minimizing impact during network outages and fostering employee work schedule flexibility
• Cross-Functional Leadership: Unified IT teams hosting a bi-weekly collaboration meeting assisting with troubleshooting high impact issues
• Operational Excellence: Communicated by executive leadership “You have gotten more done with the programs in 3 months than in the previous year and half under previous management”
• Executive Leadership: Worked with client executive leadership at state and county levels to revamp technology strategy that had not delivered value for over a year

Phoenix, AZ, US

• Program Manager that handled all CMS for UOP | Managed on prem and cloud based technologies | Built Agile framework methodology for Apollo | Managed Apollo BI / Big Data group | Assisted in creation of PMOManaged.
• Program Ownership: Lead program of 7 agile teams to move multiple colleges to a single platform
• Customer Experience: Changed the way a student goes to school for UOP, incorporated Social Media platform with chat, email, help apps to increase student participation
• Planning & Execution: Set program launch milestones to a phased college approach to leverage the highest level of customer experience for each new piece of platform
• Executive Leadership: Worked with executive leadership to review technology strategy and make adjustments accordingly to achieve our goals quicker and more efficientProgram Manager for Apollo Group’s CMS (Content.

• Managed new billing system custom app dev | Managed vendor relationships | Coordination Management | Program Management for global AR systems for DHL | Managed multiple ERP systems | Provided business development and.
• Program Leadership: Led the company transition to a new billing system that could handle over 1 million clients, Managed analysis and design of new Telephony Platform, For DHL when the America’s was closing was.
• Vendor Management: Managed multiple vendor relationships working through app dev, IVR/ACD working through SOW, RFI, and RFP
• Process Improvement: Improved how the app dev teams get business requirements,Manage getting DHL CMMI Level 3 certified across entire business entity