Incident Manager
Current
Jun 2024 - Present
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John Starke Email & Phone Number
Incident Manager
at
Wells Fargo
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Incident Manager
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
Who is John Starke? Overview
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Quick answer
John Starke is listed as Incident Manager at Wells Fargo, a company with 246787 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for John Starke.
John Starke previously worked as Care Software Services Manager at Nokia and IT Critical Incident Manager at Nokia. John Starke holds Bachelor Of Science (Bs), Computer Science from Texas A&M University.
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Email format at Wells Fargo
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Wells Fargo
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Profile bio
About John Starke
John Starke is a Incident Manager at Wells Fargo. Colleagues describe them as "John was a key resource to me as a customer care manager by building much needed PowerBI reports for customer calls. We could always count on him to be available at a moment’s notice for questions and his answers were always clear and concise. John is pleasant to work with and always conducts himself in a professional manner." and "I know John for almost 10 years, and I was his direct line manager for 2 years in Nokia's Incident Management team. In the very few months, John has shown that he is an excellent, technically competent and self-driven engineer, with great customer skills. In addition to being good team player, John has quickly shown his natural leadership capabilities, which resulted in his managerial promotion. But above all, John remains an honest and easy person that I would highly recommend."
Current workplace
John Starke's current company
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Wells Fargo
8 roles
John Starke work experience
A career timeline built from the work history available for this profile.
Care Software Services Manager
Governance of service delivery and the end-to-end case handling process for core network products in the North America region. Perform routine analysis of data from Salesforce using Excel and Power BI to report performance against customer SLAs and operational KPIs, then drive actions to correct any problem areas.
Jul 2021 - May 2024
It Critical Incident Manager
Accountable for orchestrating end-to-end management of critical incidents, root cause analysis, and problem management activities within a global IT support environment. Directly coordinate and chair virtual conferences to resolve critical incidents, ensuring timely and effective communication with stakeholders.
Jun 2020 - Jun 2021
Head Of North America Incident Management
Managed 6 incident managers, maintaining a 24/7/365 schedule for the North America region while collaborating with adjacent teams to arrange backup coverage cross-region. Primary point of contact for executives during ongoing incidents, as well as designated leader for high-visibility incidents with media coverage or risk to the company’s reputation.
May 2019 - Jun 2020
Incident Manager
Led customer facing critical incident resolution and service restoration efforts: assessing impact, coordinating troubleshooting teams, ensuring effective communication throughout the incident lifecycle, and producing post-incident reports for stakeholders.
Jan 2015 - May 2019
Oss Engineer
Accountable for commissioning, installation, integration, and support of the Nokia NetAct OSS system. Worked with a diverse array of software (Linux, Oracle, VMWare, NetAct) and hardware (routers, switches, storage, blades). When not working on projects, responsible to support customers through Nokia’s ticketing system.
May 2006 - Jan 2015
System Administrator
Oct 2004 - May 2006
Software Engineer
May 1997 - Feb 2002
Team & coworkers
Colleagues at Wells Fargo
Other employees you can reach at wellsfargo.com. View company contacts for 246787 employees →
JH
Jennifer Hampton
Colleague at Wells Fargo
Houston, Texas, United States, United States
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MG
Maricar Guerrero
Colleague at Wells Fargo
Calabarzon, Philippines, Philippines
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CR
Christine Raiter
Colleague at Wells Fargo
St Paul, Minnesota, United States, United States
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JA
Jose Alvarado
Colleague at Wells Fargo
United States, United States
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MP
Mahesh Pettem
Colleague at Wells Fargo
Hyderabad, Telangana, India, India
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GR
Giovanna Rondinelli
Colleague at Wells Fargo
Charlotte, North Carolina, United States, United States
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JM
Joyce Mack
Colleague at Wells Fargo
Charlotte, North Carolina, United States, United States
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HD
Hemant Dixit
Colleague at Wells Fargo
Babraham, England, United Kingdom, United Kingdom
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NK
Naveen Kumar Panuganti
Colleague at Wells Fargo
Hyderabad, Telangana, India, India
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CM
Craig Muckenhirn
Colleague at Wells Fargo
Minneapolis, Minnesota, United States, United States
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Jennifer Hampton
Colleague at Wells Fargo
Houston, Texas, United States, United States
View →
MG
Maricar Guerrero
Colleague at Wells Fargo
Calabarzon, Philippines, Philippines
View →
CR
Christine Raiter
Colleague at Wells Fargo
St Paul, Minnesota, United States, United States
View →
JA
Jose Alvarado
Colleague at Wells Fargo
United States, United States
View →
MP
Mahesh Pettem
Colleague at Wells Fargo
Hyderabad, Telangana, India, India
View →
GR
Giovanna Rondinelli
Colleague at Wells Fargo
Charlotte, North Carolina, United States, United States
View →
JM
Joyce Mack
Colleague at Wells Fargo
Charlotte, North Carolina, United States, United States
View →
HD
Hemant Dixit
Colleague at Wells Fargo
Babraham, England, United Kingdom, United Kingdom
View →
NK
Naveen Kumar Panuganti
Colleague at Wells Fargo
Hyderabad, Telangana, India, India
View →
CM
Craig Muckenhirn
Colleague at Wells Fargo
Minneapolis, Minnesota, United States, United States
View →
1 education record
John Starke education
FAQ
Frequently asked questions about John Starke
Quick answers generated from the profile data available on this page.
What company does John Starke work for?
John Starke works for Wells Fargo.
What is John Starke's role at Wells Fargo?
John Starke is listed as Incident Manager at Wells Fargo.
Where is John Starke based?
John Starke is based in Dallas-Fort Worth Metroplex, United States, United States while working with Wells Fargo.
What companies has John Starke worked for?
John Starke has worked for Wells Fargo, Nokia, Century 21 Mike Bowman, Inc., and Ericsson.
Who are John Starke's colleagues at Wells Fargo?
John Starke's colleagues at Wells Fargo include Jennifer Hampton, Maricar Guerrero, Christine Raiter, Jose Alvarado, and Mahesh Pettem.
How can I contact John Starke?
You can use AeroLeads to view verified contact signals for John Starke at Wells Fargo, including work email, phone, and LinkedIn data when available.
What schools did John Starke attend?
John Starke holds Bachelor Of Science (Bs), Computer Science from Texas A&M University.
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