John Stephens Email & Phone Number

Chiswick Park

Professionally support and maintain my clients core IT infrastructure services, encompassing:WAN, LAN, Virtual Infrastructure, Storage, Servers, and business applications. To offer support & participate in infrastructure related projects/ Work with clients & build solutions/ Consult with clients/ support virtual environment/ Build hardware storage supporting a 100+ RnD team making sure systems are available 24/7 and consulting on new system requirements. • Support the RnD users in the UK/ Dresden/ USA/ India and Malaysia. • Administer multiple domains in UK / USA and Asia • Support and maintain the Vmware environment from versions 5.5 to 85 Datacentres 11 Clusters 50+ Hosts from DL360’s / G10 Blade Servers and Synergy Over 1000 Virtual Machines and Templates Server and Desktop template creation Windows 10 /11 Server 2012 / 2022 RHEL 8 • Manage vRealize Automation Ver 7.6 - 8 • Administering the PRTG Network Monitor system • Manage the SAN’s Infinidat IBOX – Dell EqualLogic / EMC Unity a mixture of FC. • Veeam Backup and Replication. • Maintain the server hardware. • HP C7000 blade enclosures HP BL460c G7 to G10 HP DL360 G10 HP DL380 G10 • Synergy blade enclosure

West Malling, Kent

Provision of project support, and handover to operational teams of virtualisation platforms and/or server systems to operating system level on both physical and virtual platforms. In addition, upgrade, decommissioning, and/or migration of systems using virtualisation tools where appropriate.• Review and agree server build work packages with team management to ensure it meets the level of detail required to undertake the platform/server build activity and compliance with the business design and security standards, providing further consultation and review where required due to scope and design changes where required.• Support, resolve and document issues that arise as part of the project. To include reviewing designs and recommending improvements to the solution.• Identify and arrange for the underlying hardware infrastructure (physical and/or virtual) to be in place, in order to provide the necessary resources to facilitate the server builds, and where required rack and position additional hardware as required. Agree the timing of the work with those affected, e.g. users, operations management, including, where appropriate, hand-over to client. • Responsible for making recommendation on how best to consolidate the delivery of infrastructure services.

Kings Cross London

To report to the Infrastructure Engineering Manager EMEA providing support during the migration project• Perform discovery, research, analyse, design, propose, and deliver data centre solutions that are appropriate for Basingstoke’s migration project.• Support, resolve and document issues that arise as part of the project. To include reviewing designs and recommending improvements to the solution.• Work with cross-functional teams to gather and identify requirements for solution/service needed.• Responsible for making recommendation on how best to consolidate the delivery of infrastructure services.• Create the Low Level solution/design based on the requirements to map to the appropriate hardware, software, network, storage infrastructures.• Conduct design reviews with SMEs and operational teams to ensure technical quality and alignment with Data Centre practices.• Responsible for implementing the approved solution/ design.• Produce technical documentation relating to the migration of applications to the strategic datacentre.• Work with cross platform project and application resources to agree and deliver migration strategy.

Kings Cross London

Working with the Data Center Project Manager in the migration / consolidation of two main sites into a new data center.• Migrate 400 VM’s to a new Data Centre • Standardise server configuration – Templates and Server• P2V and V2V• Backup and restore using Netback-up, Veeam and RoboCopy• Migration of over 100TB of data• Hardware refresh including planning, configuration, installation and UAT• Managed computer assets related to hardware refresh and project related new equipment• Working to a tight deadline making sure systems were back online by the required time• Working out of hours and with the user community during the migration and testing

Kings Cross London

Reporting to the Director of Infrastructure Support, part of a UK wide team responsible for providing support for approximately 600 servers, working as part of a larger department that supports Macmillan’s IT systems and infrastructure across 5 sites around the UK.• MS Windows Server Operating Systems 2000 – 2008/ Redhat• Supporting 60 VMware hosts across 6 sites with over 600TB of data• VM template creation• Datastore creation • Brocade switch configuration• Hardware build and configuration• Blackberry Enterprise Server BES 5.0• Symantec Enterprise Vault 2007 Email and File Archiving• Symantec Netback-up 7.5 and Veeam 7.0• VMware ESX 3.5 to 5.1• Server Hardware maintenance• Management of enterprise class SAN products (Oracle Pillar Axiom, EMC Clarion AX400 , HP P2000)• Software patch maintenance • Management of monitoring systems • Management of CMDB’s • Management of Asset registers• Updating nodes on monitoring tools – Solawinds / IPMonitor• Dealing with user queries passed through from 1st and 2nd line using Service Now

Basingstoke

Working in the Basingstoke office in a four man team responsible for the Network and Security of the UK and remote sites.• Responsible for IP addressing and its management systems including DNS, WINS and DHCP• Administration and configuration of the Juniper Remote Access System • Administration and configuration of the Cisco Ironport Email and Web Security Systems• Administration of Checkpoint Firewall • Responsible for video conferencing hardware and software • Responsible for remote access solutions provided to home-workers, remote workers or 3rd party suppliers – configuration of Checkpoint Edge and Draytek Vigor Routers. • Monitoring and closing Service Desk calls • Problem solving / trouble shooting• RSA (Radius Server)• Wireless AP and Cisco 4400• VMware ESX server builds and support• Group Policy setup and deployment

Basingstoke

Working in a three man team supporting 200 plus users in the UK . Dealing with PC / Server hardware and software issues. • Supporting Windows Server and Desktop Operating Systems• MS Office and other 3rd party applications• Remote access RSA and home VPN • Hardware and Software installation – configuration and roll-out• Monitoring and closing Service Desk calls• Problem solving / trouble shooting