Focus on acquiring new customers & retaining existing customers through establishing & driving acquisition plans for new customers, & retention strategy for existing high value customers.Managing two direct reports (Relationship Banker and Assistant Relationship Manager) with a focus on delivering the best possible tailored solutions.Provide complex lending solutions up to $40 million for customers.

Understand competitive environment, client marketing activities, increase market penetration, planning, execution and management of marketing strategies in line with key revenue parameters.Structure and tailor value added financial solutions and provide recommendations based on key business drivers. Work directly with the client, credit executives and relationship management to complete the broader credit assessment function and ensure an optimal well-managed portfolio.

Focus on establishing & driving acquisition plans for new customers & retention strategy for existing high value commercial customers. Responsible for driving cross-sales performance while focusing on lending for family business owners across the portfolio with lending requirements up to $40M.Contribute to business unit profitability by increasing mortgage funds under management, developing strong customer relations and fostering relationship with key referral sources.Collaborate with product partners and other stakeholders to ensure an effective and value adding strategy is identified for the client whilst minimising potential risks.

Assisting the relationship manager to complete commercial lending requirements between $10M to $40M, client relationship management as well as credit requirements of the portfolio.Identifying key business drivers and mitigate key risks and make recommendations where appropriate.Sustaining a close working relationship with product specialists and clients in regards to day-to-day requirements.

Assisting the relationship manager to complete the sales (commercial lending requirements up to $10M), client relationship management as well as credit requirements of the portfolio.Identifying key business drivers and mitigate key risks and make recommendations where appropriate.Assisting the relationship sales manager to maximise returns to the group via sustained business growth opportunities.Sustaining a close working relationship with product specialists and clients in regards to day-to-day requirements.Demonstrating customer service skills (internal and external) - including relationship building.