Adhere to Agile methodology to enforce Scrum compliance among the system test teams. Act as an Agile coach to the other Scrum Masters, Product Owners, and team members. Facilitate sprint ceremonies such as Sprint Planning, Review, Retrospective, Daily Scrum, Scrum of Scrums, and Backlog Refinement. Ensure that user stories are progressing each day and mitigate roadblocks by working with Product Owners and Agile teams. Work with team leads and project managers on schedule, and ensure user stories and sprints align with deadlines. Use Agile tools such as Atlassian Jira and Confluence to aid in Scrum coordination Aid in providing additional Agile metrics, to support a DevOps mindset

• Responsible for the development, implementation and the management of electric product lines, managing risk, increasing profitability, and developing new products base on market requirements• Serve as a technical consultant, facilitating and supporting the sales process and development of customer solutions • Supervise the development and implementation of all processes, systems and system enhancements necessary to effectively generate and manage all pricing proposals in a high quality fashion• Provide recommendations and influence the design and build of all elements affecting contracts, invoices information portals, customer communication and marketing and sales documentation• Provide technical input to assist in development of project planning • Participate on teams that result in contribution to achievement of team goals and objectives, at times have taken the lead role in projects or phases of projects• Build processes and procedures to assure accuracy of costing and gross margin assumptions included in pricing and costing models•Responsible for the planning, development, and release of new software and existing software enhancements related to electric pricing and costing models, contract documents, and contract activity.•Implemented and utilize agile methods and processes, including daily scrum meetings with software engineers•Responsible for managing multiple boards within Azure Dev Ops, which involves ticket creation and management, backlog management and sprint management•Conduct and participate in sprint planning, task estimates, task sequencing, sprint reviews and retrospectives•Serve as point of contact for business leaders and multiple scrum teams, for prioritization, escalations and resolving impediments encountered during sprints

• Provided the management of all unregulated retail services customer, counter-party and independent agent agreements including contract creation, maintenance, negotiation, execution and fulfillment • Managed the customer, independent agent and wholesale counter-party contracting process, from contract creation to contract renewal or contract termination • Coordinated activities between legal, sales, product management, product operations, customer service, incumbent utilities and the customer to effectively and efficiently create, negotiate, execute and fulfill new contracts, amendments and contract renewals• Generated standard and custom price quotations for customers in deregulated markets• Built processes and procedures to assure accuracy of costing and gross margin assumptions included in pricing and costing models• Led projects to develop and implement processes, systems and system enhancements necessary to effectively generate and manage customer and agency contracts• Performed due diligence on contract, enrollment and termination requirements in new territories• Performed administrative activities necessary for the effective management of the department, including employee safety, selection and development of employees, salary administration, budget administration, employee counseling and motivation, organization goals and objectives and planning, organizing, integrating, measuring and reporting the work performed within the department

• Performed the majority of customer service within the company for current and future customers• Created formal quotes and production budgets for custom and OEM products for all customers• Worked closely with management in production scheduling and planning to ensure timely delivery of products• Acquired and processed all custom and OEM sales and market products through least expensive methods possible• Pursued and acquired new customers and maintained positive relationships with current customers• Recruited and maintained suppliers that provided high quality products and services at low prices• Was responsible for maintaining inventory of raw materials, finished goods, and production supplies • Prepared and negotiated purchase orders and agreements within company-approved policies and procedures• Was accountable for all raw materials, including the storage of goods that have been received

• Analyzed markets of commodities used by the facility with regard to price and availability• Was responsible for overseeing inventory management, vendor relations, supply forecasts, and scheduling• Recommended purchasing and cost savings actions to plant management • Prepared and negotiated purchase orders and agreements within company-approved policies and procedures• Was responsible for overseeing all purchases in the facility, i.e., equipment, assets, raw materials, and supplies• Maintained and reported monthly and annual inventory records of warehouse inventory• Interacted with plant management in conducting and maintaining facility inventory• Oversaw the supervisors and employees in the Shipping/Receiving and Accounts Payable departments• Was accountable for all raw materials, including the storage of goods that had been received