John Suprock Email & Phone Number

Washington, Dc, Us

Minneapolis, Minnesota, United States

United States

Designing, building and supporting Tenable.sc (SecurityCenter) and (some) IO services with a focus on customer-focused and roadmap features for 11+ years.▪ Quickly producing high-quality code in a fast-paced, pseudo-agile environment.▪ Contributing towards technically-complete, user docs with everyday nomenclature.▪ Communicating dependencies through process visualizations and ticket relationships.▪ Leading triage of issues. Diagnosing environmental problems, communicating findings and avoiding threats to business. Saving renewals.▪ Identifying/fixing field defects, regression bugs and workarounds.▪ Coordinating to issue and publish patches.▪ Creating various tools to analyze product-produced, support dumps.▪ Holding knowledge-transfer sessions.▪ Documenting obtuse code areas and product dependencies. Producing UML diagrams.▪ Fostering a wealthy KB of triage playbooks.▪ Acting as an SME in most areas of the product.▪ Guiding the codebase direction.▪ Working with leadership to coordinate features and defect fixes for releases.▪ Interviewing/evaluating new candidates for hire. Establishing processes/resources to improve onboarding.▪ Training new employees, establishing 1:1s with new/junior team members. Supporting developers in updating their dev boxes, installing package requirements and upgrading product dependencies.▪ Managing task delegation for interns.▪ Identifying/fixing areas of poor performance within the product.▪ Identifying/fixing code exploits and vulnerabilities. Coordinating with InfoSec when applicable.▪ Producing regexs for customers to use. Working with Research to troubleshoot, identify and correct problem templates with poorly evaluating regexs coming down through the product feed.▪ Resolving issues detected by SonarQube.▪ Growing the team's developer Confluence pages.▪ Developing/maintaining a JIRA label guide that allows senior leaders to assess the quantity and types of problems arising in various application areas.

Belcamp, Md

(SafeNet Inc., acquired by Gemalto, acquired by Thales)Special Projects department.▪ Development of the Omaha Programming Tool and development of processes and support for programming SC650 Smart Cards.▪ Coordinate and work closely with the production team in the development of SC650 cards.▪ Assistance in creating, changing and maintaining applications/scripts used to support the development andtesting of SafeNet special projects.▪ Software product design, development and testing of libraries including requirements engineering, coding, unit testing and system testing.▪ Product user guide development.▪ Research of technologies capable of helping support active projects.▪ In-house Perl/PHP/languages expertise.

Pittsburgh, Pennsylvania, United States

▪ Systems analysis, consulting with CEO, investors, and CIO on the functional requirements of web software for the company’s proof of concept involving time based advertising and management of auctions. Also, discussed the user requirements for customers of other Time Vend business ventures to raise capital.▪ Applications Software development, reviewing and translating functional requirements to software specifications with CIO and head programmer.▪ Overseeing coworkers learning and applying new programming languages to use such as PHP, ROR and Perl to Time Vend software projects. Reported to the CIO on their progress.▪ Planning and implementing backup procedure for developed software applications with Chief Officer of Operations for Time Vend. Backing up Time Vend data to DVDs.▪ Systems administration of web server software (Apache) and software libraries and applications for Perl, Ruby and PHP. Setting up user accounts, permissions and access on *nix development servers.▪ Data management, designing and administering databases in SQLite and Mysql for Time Vend software.▪ Researching and implementing version control for software utilizing Subversion.▪ Installing and managing automated software processes via crontab scheduling services on *nix servers.

Lutherville Timonium, Maryland

▪ Systems analysis consulting with clients, the lead programmer and the programming team on transforming required functionality into Applications Software.▪ Customer Support answering client calls and fixing software issues ranging from client/administrator problems to end-user (website surfer) issues.▪ Data management, designing databases, directory and file structures to be used with web software solutions.▪ Installing, configuring, and troubleshooting software packages for the company on client servers, testing them and sending out informative emails on how the software works.▪ Managing and updating documentation for many of the company’s products.▪ Helping all coworkers analyze and resolve problems with PHP, Perl and Mysql programming and administration.▪ Coordinating with and assigning tasks for other developers to complete.▪ Design and development, contributing to the internationalization and localization of the GXBill processor.

Baltimore, Maryland, United States

▪ Parsing data from Sports Feeds and Internet Websites for display on major league sports team sites.▪ Scheduling software projects with the project manager.▪ Planning with the CIO and other programmers on software projects for customers.▪ Customer Support assisting with client calls and documenting issues and concerns.▪ Teaching and training employees on company tools and methods used to deliver website content for sports sites.▪ Researching and learning new languages: PHP, Perl, and DMBS Mysql and Oracle.▪ Programming CGI web applications using SQL, and developing relational databases in Mysql and Oracle.

Bachelor Of Science (B.S.), Computer Science

Associate Of Science (A.S.), Computer Science

High School Diploma, Computer Science, 9-12

Activities and Societies: Weight Lifting, Jazz Band, Envirothon