John T.

John T. Email and Phone Number

iGaming Customer Support Expert | Complaints, Escalations & Team Lead | A+ VA | Helping businesses streamline customer support processes to achieve satisfaction leading to broader customer engagement and business growth. @ ATOM Modular
John T.'s Location
Calabarzon, Philippines, Philippines
About John T.

With 12 years of experience in the industry, handling Telco accounts, Reservations, Financial and Gaming accounts, I have developed strong phone skills, chat, and email support, as well as in sales and customer service. I take pride in my work ethic and my ability to set and achieve goals. I am a dependable and positive individual who is self-motivated and can work effectively with little direction. I am confident that I possess the skills and experience necessary to excel in any position and deliver top-notch customer service to your clients. With my extensive knowledge and experience in using Zendesk, WordPress, MailChimp, Canva, Clickfunnels, Sendgrid, LinkedIn, Sales Navigator, and Elementor, I am well-equipped to handle any task that requires the use of these tools. I am also comfortable learning new tools and technologies as necessary. My experience in using these tools has helped me streamline customer support processes, create engaging content, and generate leads through effective marketing strategies. I can help you manage your customer support tickets and respond to your clients' inquiries promptly and professionally. My attention to detail and ability to work effectively under pressure make me a valuable asset to any team. I am confident that my skills and experience can help you achieve your business goals. Let's talk!

John T.'s Current Company Details
ATOM Modular

Atom Modular

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iGaming Customer Support Expert | Complaints, Escalations & Team Lead | A+ VA | Helping businesses streamline customer support processes to achieve satisfaction leading to broader customer engagement and business growth.
John T. Work Experience Details
  • Atom Modular
    Sales Support Associate
    Atom Modular Jan 2024 - Present
    Australia
  • Birdsy
    Technical Support Specialist
    Birdsy Oct 2021 - Present
    Remote
    Support Camera users from installation, testing and technical issues.
  • Vgw
    Escalations And Complaints Manager
    Vgw May 2017 - Present
    Australia
    Handling high-risk social gameplay complaints to mitigate external threats.
  • Destify
    Concierge Specialist
    Destify May 2021 - Present
  • Hammer Corp
    Team Leader
    Hammer Corp Jun 2019 - Jun 2023
    San Antonio, Texas, United States
    TEAM LEAD & CSR | HAMMER CORP. As a team lead, duties include: ☑ Managing shifts of 10-30 workers at a time ☑ Coordinating breaks and lunches ☑ Moderating escalated messages and requests ☑ Maintaining a high conversational IQ Consistent Top Chat Rep for months and promoted to Team Lead less than a year from joining this great company.
  • Jazel
    Customer Service Representative
    Jazel Jan 2022 - Jun 2022
    Remote
  • Expand Furniture
    Customer Support Specialist
    Expand Furniture Oct 2021 - Feb 2022
    Remote
    Address order status inquires, general support for customers looking for furniture at home or office thru email and phone.
  • Conduent
    Senior Customer Service Representative
    Conduent Nov 2014 - Feb 2016
    Ncr - National Capital Region, Philippines
  • Ibex | Global
    Customer Service Representative
    Ibex | Global Aug 2014 - Nov 2014
    Ncr - National Capital Region, Philippines
  • Teleperformance
    Customer Service Representative
    Teleperformance Mar 2012 - Aug 2014
    Ncr - National Capital Region, Philippines

John T. Education Details

Frequently Asked Questions about John T.

What company does John T. work for?

John T. works for Atom Modular

What is John T.'s role at the current company?

John T.'s current role is iGaming Customer Support Expert | Complaints, Escalations & Team Lead | A+ VA | Helping businesses streamline customer support processes to achieve satisfaction leading to broader customer engagement and business growth..

What schools did John T. attend?

John T. attended Polytechnic University Of The Philippines, Cavite National Science High School, Bautista Elementary School.

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