John T. personal email
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Award-winning Hospitality business executive with a wealth of experience in securing market leadership against all odds. Armed with a 'can do it' attitude and an agility to win, repeatedly mastered many new challenges across functions and consistently delivered industry leading results. Motivated by opportunity to excel, inspired by freedom to deliver creatively, guided by data and consumer feedback. Possess a sound understanding of markets, brands, franchise, and investor priorities. Stoked with passion and purpose, collaborates strategically with the Team to exceed the mandate. Strong ability to strategically seize opportunities that drive performance, accelerate growth and unlock asset value. Have repeatedly mastered many new challenges and delivered industry leading results consistently across Franchise Management, Operations, Revenue Management, Sales & Marketing from luxury to economy assets in a variety of markets and geographies. Educational qualifications include Cornell's Certificate in Hotel Real Estate Investments and an MBA. Faith and family are a big part of life. As one who is thoroughly blessed, seeking to live daily as a change agent to the less fortunate. Leads a home grown social services outfit Alpha Foundation with a focus on education, housing and single moms.
Alpha Hospitality Inc
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Business OwnerAlpha Hospitality IncCanada
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Managing DirectorAlpha Hospitality Inc Feb 2024 - PresentCanadaWe seek turnaround opportunities in hospitality. We specialize in developing asset improvement strategies around a curated product & service for a target market to unlock true asset potential. Our expertise covers the entire spectrum from luxury & upscale to budget properties. We are driven by value creation in every segment we operate! Earlier this year, we acquired an entry asset in Alberta, The Castle Motel Edson. The development strategy includes elevating the 'product-service-distribution' combo to offer a more qualitative and personalized stay for project crews. In 7 months the outcomes are very encouraging as Occupancy is 3X, 70% guests are repeat customers, Google ratings are up to 4 star and NOI has doubled! We have stabilized the asset. Some loose ends still being ironed out. We are thoroughly enjoying the ride! Looking for the next step...
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Regional Sales & Marketing DirectorIhg Hotels & Resorts 2016 - 2024Western Canada* IHG Corporate role supporting 85+ IHG hotels across BC, AB, SK, MB to enhance asset performance across all brands including Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites* Creatively attained market share goals despite severe odds. Strategies included uncovering new customers, improving collaboration amongst franchisees, implementing revenue generation practices* Developed multiple initiatives that led to industry leading customer acquisition opportunities for IHG Americas* Championed IHG Canada in key market segments - Corporate, Travel Trade, Relocation, Work Force... * Resigned to pursue an entrepreneurial passion.. -
General ManagerIhg Hotels & Resorts 2015 - 2016Holiday Inn Express Downtown Edmonton, Canada* implemented cost savings to increase profitability by 18%* grew RGI by 15 points in adverse market conditions* most improved Guest Satisfaction score in the region* directed the PIP renovation program to brand standards -
Director Of Operations + Revenue Management LeadCoast Hotels 2012 - 2015Dir Ops @Campus Tower Edmonton 2013-15. Rev Mgr @Coast Edmonton House 2012-13* as DOP Campus Tower, integral part of the multi award winning Team whose accolades included Hotel Association of Canada (HAC) excellence award 2014 and Tourism Industry Association of Canada (TIAC) National Finalist 2013 and 2014* led Rev Mgt initiatives at Campus Tower, to be among the top 3 ADR/RevPAR hotels in the city* garnered top 10 listing for Campus Tower (from 120+ hotels) on Trip Advisor -
Adjunct Faculty: Hospitality Marketing + Revenue ManagementNait (Northern Alberta Institute Of Technology) 2012 - 2015Edmonton, Alberta, Canada -
Director Of Sales, Marketing & RevenueCrowne Plaza Chateau Lacombe 2009 - 2011Edmonton, Canada Area* steered this landmark property's Commercial strategy to significantly build market share, grew running 12 month YOY RGI by 13 points * IHG Canada customer service champion 2011 (client nominated: CWT - Shell)* Tactically developed and managed OTAs to grow channel by 344% or $250k+ -
Revenue ManagerThe Fairmont Hotel Macdonald Apr 2008 - Nov 2009Edmonton, Canada Area* coordinated numerous initiatives to maintain market leadership in a recessionary market* led the IDEAS RM platform & Ez Yield channel manager implementation on property* grew Online and GDS channels by over 250% through enhanced offerings and channel management* led the Guest Room Rebranding process -
Group Sales Manager & Six Sigma Green BeltStarwood Hotels & Resorts Worldwide, Inc. 2005 - 2008The Westin Harbour Castle Toronto Canada* 2007 leading Group Sales Manager Starwood North America division - 221% of goal* 2006 leading Group Sales Manager Starwood Toronto - 142% of goal -
Sales Manager & Six Sigma Green BeltStarwood Hotels & Resorts Worldwide, Inc. 2002 - 2005Sheraton Oman Muscat, Sultanate Of Oman:* exceeded Sales goals consistently in very challenging market conditions of conflict, SARS, etc.* directed numerous Marketing & PR initiatives to establish the Hotel in a very competitive landscape. These included UNICEF auction, annual Corporate Bowling Championships, Food Festivals, Client Events* 2003-05 leading Six Sigma Green Belt in Starwood EAME division with financial benefits $250k+ -
Visiting Faculty - MarketingInstitute Of Hotel Management Catering Technology And Applied Nutrition Kovalam Jun 2001 - Sep 2001Kerala, India2001
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Deputy Sales ManagerTaj Hotels Resorts And Palaces 1996 - 2000Mumbai Area, India* winner TAJ annual Sales conference 2000 'business development challenge' * consistently met Sales targets, held progressive positions in Sales at Property (Taj Mahal Palace, President), Regional (Mumbai) and Global Sales* coordinated and led numeorous end to end marketing initiatives from concept development to advertising, direct mail, PR & media for food festivals, supper theater, restaurants and exlusive offerings for partnerships -
Food And Beverage SupervisorTaj Hotels 1992 - 1994Taj Mahal Palace And Tower Hotel Mumbai* during tenure, had the privilege to supervise Operations at Banquets / Room Service / Coffee Shop / Roof Top fine dining & Bar at this globally acclaimed hotel
John T. Education Details
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Certificate In Hotel Real Estate Investments And Asset Management -
Certificate In Revenue Management -
Mba - Post Graduate Diploma In Business Management. 2 Year Full Time Program -
Starwood Hotels & ResortsSix Sigma Black Belt Training - Dmaic, Project Mgmt, On Property Deployment -
Diploma In Hotel Management & Catering Technology - 3 Year Full Time Program -
Chemistry
Frequently Asked Questions about John T.
What company does John T. work for?
John T. works for Alpha Hospitality Inc
What is John T.'s role at the current company?
John T.'s current role is Business Owner.
What is John T.'s email address?
John T.'s email address is jo****@****ail.com
What schools did John T. attend?
John T. attended Cornell University, Cornell University, Sydenham Institute Of Management Studies, Research And Entrepreneurship Education, Starwood Hotels & Resorts, Institute Of Hotel Management, Catering Technology And Applied Nutrition, Mumbai, Mahatma Gandhi University.
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