Customer Service Lead And Digital Printer
Tulsa, Oklahoma
As a Customer Service Lead, I was able to learn how to produce quotes for various projects, perform bindery tasks, and take care of walk-in customers. September 2018 I was promoted to emails, where I interacted with major clients, submitted proofs from our graphics team to the customer, and kept track of projects. February 2018 I was promoted to Lead Digital Printer, in charge of all color and black and white printing through our Xerox V80 and Xerox D110 copiers. I utilized Xerox Fiery software to impose files and Adobe Creative Suite for any file manipulation or correction. I was also responsible for paper and copier supplies, resolving any technical copier issues, and making sure quality of every print was satisfactory before being given to our bindery team.