Quote jobs, process orders, purchase materials and supplies, customer follow up, solicit new customers

Operations Manager: Reported directly to the Co-owners of a multi-million dollar Tool & Die company. Responsibilities included: prioritizing daily operations of all machining; contacting customers to ensure satisfaction and product expectations were met or exceeded; maintaining databases with attention to detail and tracking for quoting, order entry, scheduling, and shipping. At various levels of growth at A&P Tool, I was called upon to wear several hats at one time.Sales/CNC Manager:… Show more Operations Manager: Reported directly to the Co-owners of a multi-million dollar Tool & Die company. Responsibilities included: prioritizing daily operations of all machining; contacting customers to ensure satisfaction and product expectations were met or exceeded; maintaining databases with attention to detail and tracking for quoting, order entry, scheduling, and shipping. At various levels of growth at A&P Tool, I was called upon to wear several hats at one time.Sales/CNC Manager: Customer contact to achieve/exceed company sales goals, build customer relationships and loyalty; quote and schedule CNC equipmentPurchasing: Order all raw materials, inventory material, receive materialsCNC Programming: Program CNC machines CNC Machinist: Operate CNC lathes and mills Show less

Production Scheduling Manager: Scheduled and monitored workload capacity for a 24-hour, 3-shift production operations facility; worked closely with Sales and other management personnel to meet customer needs and company goals; instrumental in implementing a companywide computerization tracking system for real-time tracking of orders and costs; part of the management team to organize, document and obtain ISO 9000 Quality Certification; certified as an Internal Quality AuditorEngineering… Show more Production Scheduling Manager: Scheduled and monitored workload capacity for a 24-hour, 3-shift production operations facility; worked closely with Sales and other management personnel to meet customer needs and company goals; instrumental in implementing a companywide computerization tracking system for real-time tracking of orders and costs; part of the management team to organize, document and obtain ISO 9000 Quality Certification; certified as an Internal Quality AuditorEngineering Manager: Maintained customer blue prints, process sheets, and production tooling; installed automated glass processing equipment; trained employees on equipment useInside/Outside Sales: Customer contact/satisfaction, quoting, and order entryManufacturing Associate: Processed and tempered glass Show less