John Telfer

John Telfer Email and Phone Number

Safety Consultant @ tranquilico.com
Guildford, England, GB
John Telfer's Location
Greater Guildford Area, United Kingdom, United Kingdom
John Telfer's Contact Details

John Telfer work email

John Telfer personal email

n/a
About John Telfer

A versatile Non-Executive Director, Consultant, Advisor and Trustee/Chair. With over 35 years of in-depth, diverse experiences and a passion for Risk and Crisis Management and Sustainability. Commercially aware and used to complex and rapidly evolving organisations and environments within the travel industry. Able to function well under pressure, with excellent influencing and interpersonal skills; able to build long-term relationships built on trust and respect. Highly motivated with advanced analytical and decision-making skills and the ability to work as part of a team or independently. A professional who is proactive and tenacious with a proven track record of managing full life cycle projects from initial design to completion. An excellent communicator, delivering lectures, training and seminars on multiple aspects of tour operating. Above all, curious and willing to share his experiences, and is equally adept at working at board level or advising owner-run businesses. Implementation of a worldwide safety management systemRisk & Crisis Management & TrainingCommercial AnalysisProduct ManagementYield ControlAirline StrategyResponsible TourismPricing and NegotiationQuality Control

John Telfer's Current Company Details
tranquilico.com

Tranquilico.Com

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Safety Consultant
Guildford, England, GB
John Telfer Work Experience Details
  • Tranquilico.Com
    Safety Consultant
    Tranquilico.Com
    Guildford, England, Gb
  • Tranquilico.Com
    Safety Consultant
    Tranquilico.Com Sep 2023 - Present
    Implementation and integration of safety management systems for Tour Operators and DMCsCrisis & incident management & response training - on the ground and for HQRisk Analysis - operational, reputational and commercial, plus control and response training and guidelines
  • Telfer Consultancy
    Risk Management Consultant
    Telfer Consultancy Sep 2023 - Present
    Independent advisory on risk & crisis management with a specific focus on the travel industryMentoring and coachingBusiness insights, commercial analysis & pricing strategy
  • Sanderson Phillips
    Safety Consultant
    Sanderson Phillips Sep 2023 - Present
    Implementation and integration of safety management systems for Tour Operators and DMCsCrisis & incident management & response training - on the ground and for HQRisk Analysis - operational, reputational and commercial, plus control and response training and guidelines
  • Hotelplan Uk Ltd
    Non Executive Director
    Hotelplan Uk Ltd Nov 2021 - Oct 2023
    Farnborough, England, United Kingdom
    Independent advice and support for the Hotelplan UK board.Independent judgement of strategy, performance and indicators.Was parachuted in to chair senior management of one of the brands successfully for eight months.Specific focus on sustainability and risk management Wanderlust Guide of the Year judge & co-presenter
  • Explore Worldwide
    Deputy Manager Director
    Explore Worldwide Apr 2021 - Oct 2021
    Farnborough, England, United Kingdom
    Overall responsibility for the commercial, product delivery, risk management, governance and sustainability aspects of the businessNurtured business through CovidMaintaining the Explore Ethos Seconded to manage multi-week crisis response plan for Covid impacting the Alps at the height of ski season for sister companies Inghams Awarded Travel Professional of the Year at the 2021 Wanderlust awards
  • Explore Worldwide
    Interim Managing Director
    Explore Worldwide Oct 2020 - Mar 2021
    Farnborough
    Successfully took over running a multi-million-pound business at short notice following the departure of the existing MD. Asked to take over a second time after the promotion of the existing MDSteered the business successfully through CovidImplemented shared services in several areas of the business (as part of the larger group of business)
  • Explore Worldwide
    Deputy Manging Director
    Explore Worldwide Jun 2018 - Oct 2020
    Farnborough
    Overall responsibility for the commercial, product delivery, risk management, governance and sustainability aspects of the businessNurtured business through CovidMaintaining the Explore Ethos Seconded to manage multi-week crisis response plan for Covid impacting the Alps at the height of ski season for sister companies Inghams Awarded Travel Professional of the Year at the 2021 Wanderlust awards
  • Explore Worldwide
    Interim Managing Director
    Explore Worldwide Oct 2017 - Jun 2018
    Farnborough
    Successfully took over running a multi-million-pound business at short notice following the departure of the existing MD. Asked to take over a second time after the promotion of the existing MDSteered the business successfully through CovidImplemented shared services in several areas of the business (as part of the larger group of business)
  • Explore
    Product & Operations Director
    Explore 2008 - Sep 2017
    Responsible for product development and delivery in 130 countriesEmbedded sustainability and risk management into the business and won several awardsHeaded up Aviation and Customer relationsImplementation of multiple successful restructuresNurtured the Explore EthosLead journalist trips to Iraq (2013), Guatemala (2014), Kaliningrad/Russia (2015) and Portugal 2017)On the scene responder at major crises (Malaysian Coach crash, Turkish Balloon collision and Antarctica boat sinking)Developed the broadest range of outbound escorted group adventure holidays in the UKSignificantly increased operating margins. Forged a relationship with GIZ (German aid agency) to provide risk management training to the extended supply chain in Macedonia, Kyrgyzstan, Morocco, Turkey and Georgia.Shifted from 95% UK leaders to 95% Local leaders with no quality lossLectured on risk management and sustainability at Surrey University & set up an MSC course Made honorary Visiting Professor at Surrey University
  • Explore Worldwide
    Operations Manager - Product Manager - Associate Director
    Explore Worldwide Mar 1993 - Nov 2008

John Telfer Skills

Tour Operators Tourism Adventure Travel Travel Management Leisure Travel Sustainable Tourism Airlines Leisure Travel Planning Hotels Management Online Travel Tourism Management Crisis Management Pricing Vacation Quality Control Hospitality Business Travel Product Management Yield Management Destination Marketing Hiking

John Telfer Education Details

Frequently Asked Questions about John Telfer

What company does John Telfer work for?

John Telfer works for Tranquilico.com

What is John Telfer's role at the current company?

John Telfer's current role is Safety Consultant.

What is John Telfer's email address?

John Telfer's email address is te****@****t.co.uk

What schools did John Telfer attend?

John Telfer attended Bangor University.

What are some of John Telfer's interests?

John Telfer has interest in Walking Process Managementclouds, Walking Process Management Clouds.

What skills is John Telfer known for?

John Telfer has skills like Tour Operators, Tourism, Adventure Travel, Travel Management, Leisure Travel, Sustainable Tourism, Airlines, Leisure, Travel Planning, Hotels, Management, Online Travel.

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