John N. Email & Phone Number

London, Gb

Rochester, Kent

Freelance IT Consultant - Primarily Building, Maintaining, Hosting, Supplying and Supporting Websites.I run my own company and my main areas of interest and speciality lies in Web Design, Support Maintenance and Supply Hosting Services. Infrequently, I also assist in other IT activities and contract roles outside this area.Other areas of interest still remain with Active Directory, DNS, Server, Workstation, Desktop, Infrastructure, Design, Implementation, Support & Maintenance. Overall, I continue to specialised in a variety of Microsoft products. I have a good understanding of implementing and assisting in Data Centre migration activities as well as documentation.I am available for contract roles, ad hoc consultation or project work.

External 3Rd Party Location Based In Staines Tw18

Working in a contract position for HP at an Energy organization. Assisting with producing and arranging sign off of a number of documents to aid with the transition and migration of Windows and UNIX applications from one data centre to another. Included in the role were assisting in understanding the environment and technical design documents put together by TA's and arranging to get the hardware kit installed and built out under Change Management processes and procedures where requried.

88 Wood Street, London, Ec2V 7Qt

Working in a contract position for HP at a Financial Bank, assisting with the infrastructure implementation of new UNIX, Windows and Data Feed Financial Infrastructures from London data centres, to new Watford premises. There are a number of individual applications included in the infrastructure migration that consist of trading systems and data feed applications. Included in this work is the overall project management during the migration periods, both intraweek and weekends, managing and reporting the status to the Bank senior managers and HP management.

Infrastructure Support Team Leader 3rd line supportDuring 2009 to 2010 Projects and deliverables have included:• Design and build out of new Europe Domains and hand over to Belfast support. This included a migration and build out total exceeding 300 new servers across sites over the last two years. This work included design and implementation of 2003; 2008 AD; DNS along with a new File Server solution using DFS with ABE across sites with various policy works• Much development and fault diagnostic work has been carried out around a complex DNS suffix environment with 58 available suffixes across sites required for resolution for both the trading and corporate environment.• Fault diagnosing and troubleshooting of continued replication; routing and AD issues caused as a result of a complex network routing environment and merging of companies across sites with tight network port access lock down. • Support and development of 7 Forests and 15 Domains running a variety of Windows AD 2000;2003;2008, preparing and updating schemas where required for 2003 to 2008 and replacement Domains.• Decommission of several old domains running 2000; 2003 technology in various site locations.• Planning and migration of a variety of 3rd party and in house applications onto new global Europe domains running AD 2003; 2008 technology• Implementation of an Infoblox 2000 Grid Master and 1050 Member servers to replace an existing network QIP network solution.• Installation; design and development of new Europe Central Management domain for user access into a secure network.• Expansion and development of a second Central Management Domain in Europe for global use.• Cross training and various documentation updates and hand over work to a new replacement team in Belfast.• Management of a small 3rd line support team which varied through time from 4 to 7 staff. This also included completing appraisals; interviewing and people management.

• Planning and implementing several Active Directory Domains and Forests, varying from Windows 2000; 2003 servers and 2008, along with continued support of them.• Various decommissioning of old Domains (2000/2003) as technology moved forward.• QIP; Windows DNS; DHCP solution; upgrades and support along with review works of a replacement with Infoblox• AD policies and implementation work.• Hardware support and implementation with HP G+ 360/380+ technology• Planning and implementing ACE and TACACS upgrades and support• Planning, implementation and support of the Payroll and HR System called PSEnterprise along with various upgrades.• Continued Intranet support running FTP and PAC sevices.• Product evaluation and implementation work of various internal and external 3rd party products.• Exchange 2000; 2003 implementation, design and support along with Exchange 2007 review works. • Aventail review and implementation works (test env) • Various 3rd line desktop supports works, working with a number of call log systems including HEAT and Remedy. • 3rd line desktop support for approx 1000+ users.• Fault diagnostics and trouble shooting of general AD issues and resolution of continued suffix issues as a result of running multiple DNS architecture solutions and at the time 30+ suffixes, which expanded to a large number of suffixes during company merges.• Management of a small 3rd line support team which varied through time from 4 to 7 staff. This also included completing appraisals; interviewing and people management.

LIFFE Merged with Euronext in 2002. Between 2002 to 2005, responsibilities included:• Planning and implementing several Active Directory Domains and Forests, varying from Windows 2000; 2003, along with continued support of them.• Various decommissioning of old Domains (2000/2003) as technology moved forward.• QIP; Windows DNS; DHCP solution; upgrades and support• AD policies and implementation work.• Hardware support and implementation from HP G+ 360/380+ technology• Planning and implementing ACE 6.1+ various versions and TACACS V3.3 + various versions and support• IIS support of internal Web solution• Product evaluation and implementation work of various internal and external 3rd party products.• Exchange 5.5 Support and 2000; 2003 implementation, design and support work.• Various 3rd line desktop supports works, working with a number of call log systems including HEAT and Remedy. • 3rd line desktop support for approx 1000+ users.• Fault diagnostics and trouble shooting of general AD issues and resolution of continued suffix issues as a result of running multiple DNS architecture solutions and at the time 30+ suffixes, which expanded further over time and during company merges.• SMS2003 design and implementation works• McAfee Epol solution V2.1 to V3.6 deployment and support.• Management of a small 3rd line support team which varied through time from 4 to 7 staff. This also included completing appraisals; interviewing and people management.

During 1996 to 2002 work has included:• Planning and implementing several Active Directory Domains and Forests, varying from NT4; Windows 2000; 2003 servers, along with continued support of them.• Various decommissioning of old Domains (NT4/2000/2003) as technology moved forward.• QIP implementation; support and upgrades work from V3 to V6.1sp1 and then it’s planned decommission and replacement with Infoblox• AD policies and implementation work.• Hardware support and implementation from Compaq 1600 technology through to HP G1/G6 360/380+ technology• Planning and implementing ACE 6+ and TACACS V3.3+ solutions and support• Planning, implementation and support of the Payroll and HR System called PSEnterprise along with various upgrades.• Take over management and then upgrade implementation of Intranet solutions running IIS 3.0+ and PAC solution.• Product evaluation and implementation work of various internal and external 3rd party products.• Planning and implementing Exchange 5.0; 5.5; 2000 and continued support of them. • Various 3rd line desktop supports works, working with a number of call log systems including HEAT and Remedy. • 3rd line desktop support for approx 1000+ users.• Fault diagnostics and trouble shooting of general AD issues and resolution of continued suffix issues as a result of running multiple DNS architecture solutions and at the time 30+ suffixes, which expanded to a large number of suffixes during company merges.• SMS1.0 / 2.0 and SMS2003 design and implementation works• McAfee Epol solution V2.1 to V3.6 deployment and support.• From 1996 to 2001,I was a 3rd line Support Engineer in LIFFE. In 2001 I was promoted to Team Leader and additional tasks included the management of a small 3rd line support team which varied through time from 4 to 7 staff. This also included completing appraisals; interviewing and people management.

The company was fairly small with around 350 users and therefore 1st; 2nd and 3rd line support was managed by one team. At the time of me joining, Microsoft software; PC’s and Compaq Proliant servers were starting to get installed into the environment.Responsibilities from 1990 to 1996 included• Implementation of the NT4 Servers; Windows 3.0/ 3.1/ 3.11 to replace Novel Netware solution.• NT4 AD; File and Print implementation and support to replace the Novel Netware solution. • Desktop and Floor Operations Support including 1st; 2nd; 3rd line support• General Network Comms support and fault diagnostics for office and trading floor..• Support of Office Automation Data General mail system• Floor and Office Trading Support including Helpdesk tasks and management. • Support and decommission of Novel Netware V3.x to V4.x• MS Dos support V3.x on-wards.• Hardware implementation and support for desktops including 286/386/486 • Hardware implementation and support of Compaq Proliant range• Training of external members to use a FAST (Fast Automated Screen Trading) system internally and overseas.• FAST user testing and development releases onto live.• Review; testing and implementation of trading systems updates.• Options Display System support; testing; upgrades and manual generation of indicative values for market trading.• Management of a small support team which varied through time from 4 to 6 staff.