John Thole Email & Phone Number

Elk River, Mn, Us

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

United States

Responsible for overseeing the day-to-day operations of the inside sales team, while actively contributing to the team’s sales growth objectives.

Assist Polaris dealers with technical service, parts, and warranty issues.•Train Polaris recreational vehicle repair to dealers and other Polaris employees.•ATV Safety Train all levels of ATV riders. •Manage team of technical Service Representatives.•Assist with all escalated product and service issues that may occur on products.•Set up processes for department operations.•Maintain consistent Warranty coverage.

Maintains accountability for the operation of the service department of a high volume recreational sporting equipment and repair shop. Utilized exceptional service skills to effectively sculpt the service department into a profitable division of the operation. •Effectively trains personnel to uphold high standards of customer service. Recognized as a resource for quality service with excellent turnaround. Excellent leadership skills played an integral role in the overall increase of… Show more Maintains accountability for the operation of the service department of a high volume recreational sporting equipment and repair shop. Utilized exceptional service skills to effectively sculpt the service department into a profitable division of the operation. •Effectively trains personnel to uphold high standards of customer service. Recognized as a resource for quality service with excellent turnaround. Excellent leadership skills played an integral role in the overall increase of employee morale.•Managed dealership personnel during business, at offsite promotions, and other dealer ship activities. Show less

Utilized technical aptitude to significantly decrease defects on machine productions. •Collaborated with co-workers, fostering a team environment to increase overall output levels. Maintained open lines of communications to effectively troubleshoot potential problems to their complete resolution. •Extensive industry knowledge enabled the effective training of new personnel on organizational policies, procedures and machine operating techniques. Maintained high standards of quality.

Anoka, Minnesota, United States

Developed a comprehensive knowledge of company operations, with rapid progression into positions of increased leadership and accountability. •Maintained accountability for the repair and service of customer merchandise. Utilized knowledge of industry equipment to maintain high standards of quality service. Instrumental in the development of the service department as a profitable division of the organization. •Handled customer sales and monitored inventory levels, forecasting… Show more Developed a comprehensive knowledge of company operations, with rapid progression into positions of increased leadership and accountability. •Maintained accountability for the repair and service of customer merchandise. Utilized knowledge of industry equipment to maintain high standards of quality service. Instrumental in the development of the service department as a profitable division of the organization. •Handled customer sales and monitored inventory levels, forecasting organizational needs against seasonal fluctuations. Demonstrated extensive industry knowledge, educating customers and potential customers on product features and capabilities. Consistently met and exceeded sales objectives. Show less

Bachelor Of Science In Business, Human Resources Management/Personnel Administration, General, 4.0

Associate Of Science

Capitalizes on ongoing professional growth and development opportunities through employers, consistently striving to enhance technical.