John Thomas Email & Phone Number

Redmond, Washington, US

- Demo Support Specialist- Field Support Engineer

Everett, WA, US

Everett, WA, US

- Project Manager- Customer Ticket Representative- Content Producer- Data Admin- Graphic Design

Bellevue, WA, US

- Test Lead- Certified Accessibility Tester- End to End testing of 7 Major T-Mobile Business Websites- API testing with Postman & Live Engage- Device testing with company App- Sprint planning- Inventory Management- Messaging Services- I-phone Apple Pay Integration

Redmond, Washington, US

- Smoke / Sanity compatibility testing of Desktops and Laptops with extended peripherals- Software and application testing with frequent Windows OS updates - Installation of temporary patches to isolate and resolve issues before implementation of updated OS- Communicated with developers and hardware engineers to problem solve regression issues- Worked with.

Santa Clara, California, US

Test lead of several projects including: VR - Oculus, Gear VR and Hololens, Android mobile devices, AT&T mobile & tablet devices, Samsung mobile devices, Microsoft Surface, Fire Fox Mobile, Web QA and Facebook Administrator

Seattle, WA, US

- Ticket ManagerQuality assurance of AWS Software, Video Games and Amazon Marketplace features through various computer and streaming technologies. Created & edited display web pages for software using native languages for UK, France and German marketplaces Troubleshoot technical issues and drive issue escalation with AWS Service teams

Santa Clara, California, US

QA, Manual and Automated testing processes with testing large software systems across over 5 mobile devicesSmoke / Sanity / Regression / Test PlanningFamiliar with the general telephony functions and their relationship regarding the Mozilla OS emulated from Droid system.Routinely cycled monthly through Exploratory testing, Localization and Test.

Roseland, New Jersey, US

*Responsible for Quality Assuring Websites to meet developing and specific policy.*Created policy to adapt towards B2B guidelines*Applied knowledge in completing website build orders within designated lead time to satisfy customer. *Was among 1 of 2 Quality Assurance positions to grade and provide feedback to over 40 Web Builders.*Assembled Flex websites.

Seattle, WA, US

*Responsible for proactive monitoring of digital ingestion and operational systems to identify and address issues that impact*Revenue generation or service levels.*Correctly applied a wide variety of software tools to manage digital assets, troubleshoot and resolve issues.*Leveraged relationships, automation, and new technology to improve cycle time.

Mountain View, CA, US

*Visually reviewing images and completing tasks using company developed applications.*Interpreted foreign policies in order to provide high levels of accuracy.*Interpreting feedback, monitoring satisfaction, and helping drive programs to improve individual and team performance.*Created and aligned roads and points of interests according to country.

Redmond, Washington, US

*Great knowledge and experience testing content for platforms such as Nintendo Wii, Nintendo DSi and DS Lite.*Communicated insights on graphics, language, code and ratings; supported the findings with logical conclusions and clear justifications to be translated internationally.*Assimilated into focus groups to accomplish team mission objectives.

Redmond, Washington, US

*Assuring various products for the X-Box 360 and PC strictly meet certification and scheduled release date. *Executing prewritten manual test scripts and reports product abnormalities when found. Worked under the supervision of more senior testers.*General knowledge of personal computers and software applications such as Excel, Pinnacle Studios and Test.

Monroe, WA, US

*Production and organization of various cabinets on an assemble line in a fast team based environment to meet company quota and customer satisfaction.*Thousands of completed cabinets while cross-trained on every position found around the assemble line.*Experienced in hand, machine and air tools.

Psychology

Education record