John Thomas Email and Phone Number
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📑 A hands-on IT Project Manager delivering complex IT infrastructure projects with precision whilst managing cross-functional teams, coordinating high-value budgets, and driving innovation to exceed organisational goals.With over 15 years of experience in IT project management and support, I have developed a strong skill set that includes strategic planning, stakeholder communication, and technical problem-solving. My expertise is in the overseeing of large-scale projects, including multi-million-pound office relocations and cybersecurity initiatives. I also coordinate and deliver large-scale infrastructure upgrades.I take pride in my ability to collaborate effectively across departments and with external contractors, ensuring all project milestones are met within budget and time constraints. My leadership style emphasises adaptability, innovation, and a results-oriented mindset, enabling me to navigate challenges and deliver solutions that align with organisational objectives.Whether directing the seamless relocation of 600 employees across international sites or enhancing network capabilities for live office environments, I bring a proactive approach to every project. ________________________________________Key Achievements:➤ Office Relocation Excellence: Directed the £4.5M Mexico Office relocation, ensuring minimal disruption during a one-weekend move for 600 employees➤ Infrastructure Innovation: Led the £3M Swansea Hub upgrade, implementing enhanced network and AV capabilities while maintaining full operational continuity➤ Cybersecurity Advancement: Delivered a company-wide MFA Token rollout, enhancing security for 250 users on an expedited timeline➤ Capacity Expansion: Successfully increased Livingston office capacity sixfold by overseeing IT infrastructure installations and server room setup➤ Strategic Feasibility: Developed a feasibility strategy for a reduced Bucharest office footprint, balancing financial and logistical benefits against operational risks________________________________________Core Areas of Expertise:IT Project Management | Strategic Planning | Change Management Stakeholder Communication | Vendor Coordination | Resource Allocation Cybersecurity Implementation | IT Infrastructure Installation | Process Optimisation Technical Documentation | Incident Resolution | Budget Management ________________________________________➤ I am seeking a senior IT project management role offering dynamic challenges, personal growth, and the opportunity to apply extensive experience in delivering large-scale IT initiatives.
Icon Plc
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Information Technology Project ManagerIcon Plc Jul 2021 - PresentDublin, Ie➤ I manage vast IT project teams, including internal staff and external contractors, ensuring the successful delivery of equipment installations and IT solutions for global operations. I also collaborate with stakeholders to establish timelines, integrate IT support strategies, and provide hands-on assistance to achieve project goals.________________________________________Key Projects:Mexico Office Relocation (2024):I oversaw the seamless merger of two office locations into a central hub, coordinating a large team to relocate staff and equipment over a single weekend with minimal disruption.Swansea Office Refurbishment (2021):As the primary IT liaison, I directed network and AV upgrades during a phased office refurbishment. I maintained continuous operations, provided progress updates, and influenced key project adjustments to ensure success.Livingston Office Relocation (2022):I led the expansion to a larger office, managing IT installations and ensuring early server setup for minimal downtime. I adapted project plans to accommodate resource changes and delivery delays, achieving a smooth transition.Milan Office Refurbishment (2020):I managed IT infrastructure upgrades during a phased renovation, maintaining live office operations. I coordinated with multiple IT teams to ensure all systems met functionality standards.Bucharest Feasibility Strategy (2021):I conducted a feasibility study for reducing office space, delivering actionable recommendations to optimise layout and minimise costs while addressing operational risks. -
Senior Information Technology Support EngineerPra Health Sciences Apr 2020 - Jun 2021Raleigh, North Carolina, Us➤ I worked within a global team of 30 IT Support Engineers, reporting to the Associate Director of IT and collaborating with key stakeholders such as departmental managers, the Cybersecurity Team, and local IT representatives. ________________________________________My role required effective communication and adaptability in a fast-paced environment to support a world-leading healthcare and clinical research organisation.I provided 24/7 IT support, installing and maintaining PC hardware and software, managing inventories, and coordinating vendor repairs. By troubleshooting incidents, researching OS patches, and implementing solutions, I ensured system reliability whilst adapting to evolving technologies. I also cleared a significant backlog of over 50 on-site tickets, providing critical support to the local team and restoring operational efficiency.Key Projects:MFA Token Rollout (Mannheim, Germany):I led the deployment of RSA tokens for 250 staff, enhancing cybersecurity through two-factor authentication. I collaborated with IT Systems and Cybersecurity teams, coordinated staff appointments, and delivered progress reports to senior management, ensuring successful completion under tight deadlines.Windows 10 Upgrade (Swansea Office):As the Local Lead, I developed and executed the project plan for upgrading systems to Windows 10. I worked closely with office management to schedule upgrades, created a testing plan to ensure smooth implementation, and provided technical guidance throughout the process. This included resolving hardware and software incidents and managing major incident responses effectively. -
Information Technology Support EngineerNhs Wales Feb 2015 - Apr 2019 -
It TechnicianCarmarthenshire County Council Dec 2012 - Feb 2015Carmarthen, Carmarthenshire, Gb -
Desktop Support OfficerHeddlu Dyfed-Powys Police May 2004 - Dec 2012Carmarthen, Gb -
Computer Support OfficerHeddlu Dyfed-Powys Police 2010 - 2012Carmarthen, Gb -
Information Technology TraineeHeddlu Dyfed-Powys Police Jan 2003 - May 2004Carmarthen, Gb
John Thomas Skills
John Thomas Education Details
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Carmarthenshire TrainingIt -
Ysgol Gyfun GwyrEnglish (Language& Literature)
Frequently Asked Questions about John Thomas
What company does John Thomas work for?
John Thomas works for Icon Plc
What is John Thomas's role at the current company?
John Thomas's current role is IT Project Manager🔸 Technical & Non-Technical Stakeholder Cohesion ▸ Vendor Management ▸ Experienced IT Technician ▸ Major Organisational Relocations.
What is John Thomas's email address?
John Thomas's email address is th****@****ahs.com
What schools did John Thomas attend?
John Thomas attended Carmarthenshire Training, Ysgol Gyfun Gwyr.
What skills is John Thomas known for?
John Thomas has skills like Desktop Support, Windows 7, Active Directory, Vmware, Windows Server, System Administration, Firewalls, Microsoft Exchange, Virtualization, Security, Dhcp, Tcp/ip.
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