John Threadgill Email & Phone Number

Collierville, Tn

As the leader of the entire global IT organization, I supported 750 employees and 200K salespeople (as well as 4M+ customers) and spearheaded our IT vision and strategy, implementation, project portfolios, security requirements, and service. I acted as the bridge between business and technology, aligning solutions with business strategy and challenges. Within a $35M budget, I also evaluated emerging technologies for potential implementation. In addition, I established IT processes, procedures… Show more As the leader of the entire global IT organization, I supported 750 employees and 200K salespeople (as well as 4M+ customers) and spearheaded our IT vision and strategy, implementation, project portfolios, security requirements, and service. I acted as the bridge between business and technology, aligning solutions with business strategy and challenges. Within a $35M budget, I also evaluated emerging technologies for potential implementation. In addition, I established IT processes, procedures, and methodologies and trained, coached, and mentored the 88-member staff (with 5 direct reports) to attain more efficient IT operations across the US, EMEA, and APAC. Strategic Leadership► I elevated the business perception of IT and catapulted the Global IT team productivity, morale, and innovation while restructuring the team, adding top talent, and fostering a collaborative culture.► Through evaluating, selecting, and guiding a third-party vendor to establish a global Project Management Office (PMO) for business projects, I eliminated duplication of efforts globally and bolstered project governance.► I accelerated our software development 40+% and boosted release quality 50% by heading the transition from waterfall to SAFe Agile methodology and instituting a quality control team and effective change management.(Continue in next segment) Show less

Collierville, Tennessee, United States

(Continued from prior segment)Innovation & Streamlining► I accelerated data availability, transforming customer and user experience and propelling uptime, by spearheading design and implementation of global digital transformation strategy. - The project combined 10 websites on different technologies into a single ecosystem using Adobe Experience Manager (AEM) and was built across a geo-redundant Azure cloud solution in the US and EMEA. - This normalized the data… Show more (Continued from prior segment)Innovation & Streamlining► I accelerated data availability, transforming customer and user experience and propelling uptime, by spearheading design and implementation of global digital transformation strategy. - The project combined 10 websites on different technologies into a single ecosystem using Adobe Experience Manager (AEM) and was built across a geo-redundant Azure cloud solution in the US and EMEA. - This normalized the data to allow employees, salespeople, and customers to view the same numbers in a format unique to their requirements. - The environment was built on the latest technologies (e.g., mobile-friendly, single sign-on, real-time data, new and improved KPIs), automatically utilized the user’s language (30+ available) based on where the information was accessed, and offered a global, shared content center.► By renegotiating the largest contracts, opening virtual access capabilities, and improving uptime, I cut IT costs across the board 25%. - This pioneered the company’s foray into cloud solutions through a hybrid approach.► Providing executives and management new and online information, I revolutionized reporting to enable faster, better-informed decision-making. - This included assembling and training an 8-member Data Analytics team on Power BI to drive data availability to real-time, generating transformational change for better assessment capabilities.► By overhauling our voice/data environments, building a colocation data center, and creating support teams in London and Italy, I propelled EMEA system uptime to >99.99%, cut user log-in time 60%, slashed dropped call center voice calls by 30%+, and accelerated technical support. - This elevated my internal IT credibility, which fostered building relations with management and users. Show less

Greater Memphis Area

By leveraging my extensive expertise across technology, management, and leadership, I consulted with a wide array of clients on executive and IT issues. I also piloted various business development initiatives, researched prospects, and presented viable solutions in alignment with their unique challenges. ► I ensured the successful launch and steady growth of a software development company with domestic and foreign operations by guiding the establishment of process frameworks and… Show more By leveraging my extensive expertise across technology, management, and leadership, I consulted with a wide array of clients on executive and IT issues. I also piloted various business development initiatives, researched prospects, and presented viable solutions in alignment with their unique challenges. ► I ensured the successful launch and steady growth of a software development company with domestic and foreign operations by guiding the establishment of process frameworks and performance metrics. - I liaised between U.S.-based salespeople/management and both on- and offshore development teams.► By conducting a comprehensive technology organization assessment and advising on reallocating FTEs, I prevented the need for a regional financial company to expand its IT headcount. ► I also navigated an Internet-based organization with 500K+ users globally through migration of IT infrastructure from leased physical servers to the cloud. - I accomplished this by evaluating their needs and options and recommending key benefits, costs, and best practices, while identifying the optimal provider and facilitating a smooth transition. - This met all requirements, lowered total cost of ownership, and supported disaster recovery regulations. Show less

Greater Memphis Area

As the CIO and Managing Director, I directed all aspects of the IT organization, including devising and governing the execution of business efficiency optimization strategies for 3,500 users across 300 locations. Additionally, I managed 155 employees with 8 direct reports within a $55M technology budget, optimizing resource allocation, smart IT investment, insightful planning, and effective vendor management initiatives. Strategic Leadership► I strengthened our relations… Show more As the CIO and Managing Director, I directed all aspects of the IT organization, including devising and governing the execution of business efficiency optimization strategies for 3,500 users across 300 locations. Additionally, I managed 155 employees with 8 direct reports within a $55M technology budget, optimizing resource allocation, smart IT investment, insightful planning, and effective vendor management initiatives. Strategic Leadership► I strengthened our relations between business and IT that ensured strategy and deployments supported business goals, by initiating regular meetings with Executive Committee members and founding a Technology Committee.► By facilitating the consolidation of frameworks, systems, and services despite the addition of 200 new locations, I drove technology integrations for 10+ M&As that boosted revenue 20%+ and expanded vertical coverage.► I established a PMO, automation tools, and reporting metrics that revamped processes and gained buy-in of the IT group.► By partnering across functions on the Compliance Committee and leading IT innovations, I maximized regulatory compliance.Budget Management► I came in under budget each year throughout tenure through strategic fiscal management.► By auditing Market Data Services, disabling idle add-ons, and renegotiating license fees, I saved $8M+ over 6 years.► I reduced costs by $5M+ in 12 months by executing successful contract negotiations and smart vendor management initiatives.► Through rolling out targeted WAN and application optimization systems, I slashed bandwidth expenses by 40%.(Continued in next segment) Show less

Greater Memphis Area

(Continued from prior segment)Innovation & Streamlining► I orchestrated the seamless shift to active-active dual data centers, achieving 99.9% uptime and earning recognition as an InfoWorld ‘Top 10 Finalist.’ - Later, I deployed a tertiary disaster recovery data center, which was projected to save $45M.► By pioneering a robust interactive portfolio management system (beating the competition to market by 2 years), I triggered a $100M spike in annual revenue and… Show more (Continued from prior segment)Innovation & Streamlining► I orchestrated the seamless shift to active-active dual data centers, achieving 99.9% uptime and earning recognition as an InfoWorld ‘Top 10 Finalist.’ - Later, I deployed a tertiary disaster recovery data center, which was projected to save $45M.► By pioneering a robust interactive portfolio management system (beating the competition to market by 2 years), I triggered a $100M spike in annual revenue and improved client service. ► I led the development and implementation of a scalable, proprietary ERP system, delivering it 50% faster than the integration of an off-the-shelf product and at a fraction of the cost.► By driving the build of a data warehouse, complete with BI reporting, I enhanced reporting quality and saved $1.5M per year.► I piloted the automation of backup processes, which in one case, restored a tornado-stricken office to full functioning in under 24 hours and earned the firm invitation to Microsoft’s Technology Adoption Programs (TAP).► By organizing a proactive monitoring group, I dramatically reduced outages and cut response times by 50%. Show less