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Versatile software sales professional experienced in net-new client acquisition, upsells, relationship management and retention. Focused on getting to the “win-win” for the business and the customer. I have worked across multiple verticals and my most recent product focus has been in the HR/HCM space.Skills• Establishing trusted partner status with prospects and clients• Quarterbacking cross-functional teams and stakeholders to ensure desired results• Managing complex sales cycles and demanding client requests and escalations • Running tactful qualification, discovery, and client-fit analysis to prioritize focus• Driving new business, cross-sells and upsells to quota via meetings, demos and QBRs• Negotiating favorable T&Cs for long-term ARR capture and retention
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Principal Account ManagerIcimsAustin, Tx, Us
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Principal Account ManagerIcims Mar 2022 - PresentHolmdel, New Jersey, UsI help our amazing customers unlock the full power of the iCIMS Talent Cloud to attract, engage, hire and advance the best talent! -
Director Of Customer Success & Account ManagementVibe Hcm Jan 2020 - Mar 2022Austin, Texas, UsI manage a team of customer success and pre-sales professionals focused on client retention and upsells via regular customer meetings and strategic account reviews. The CSM team is tasked with being the voice of the client within the organization and partners with dev, support, product and ELT to represent customer needs to further retention & expansion. -
Strategic Account ManagerVibe Hcm Jun 2019 - Jan 2020Austin, Texas, UsI was brought on to manage Vibe's top clients with a focus on ARR expansion and retention and reported to VP Sales. Duties included creating strategic account management plans and regular meetings with key players and C-level executives via onsite meetings, demos and quarterly business reviews.
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Account ExecutivePeopleadmin Aug 2017 - Jun 2019Folsom, California, UsI was responsible for selling PeopleAdmin’s complete suite of higher education talent management solutions to CHRO's and CIO's. Top Rep of Q4 2018 (222% Quota) and Q1 2019 (180% Quota). Frequent trade show representation and client onsite meetings and demos. -
Customer Advancement ExecutivePeopleadmin Apr 2016 - Aug 2017Folsom, California, UsI was recruited back to PeopleAdmin to manage a book of high ARR accounts on the legacy talent management platform & convert to current version. Tasked with selling value of upgrade & adding on net-new revenue via demos and onsites. Sold migrations to 15 clients in first year for $200k in services fees, $475k retained ARR on long-term contracts & met quota net new ARR.
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Senior Account ExecutiveCampus Labs Apr 2015 - Apr 2016Buffalo, New York, UsI was hired to help craft and execute an enterprise go-to-market strategy and messaging for the Campus Labs suite of assessment technology tools for higher education clients. I was responsible for prospecting, onsite demos and executive overviews, trade show representation and full sales-cycle ownership for campuses in TOLA region. -
Account ExecutivePeopleadmin Jan 2014 - Mar 2015Folsom, California, UsI sold PeopleAdmin's SelectSuite talent management offering to higher education & government institutions. Was recognized as top rep for CY 2014 with $1.15M in bookings on $750k quota with multiple six-figure ARR new logos. Had regular travel with onsite demos, tradeshows and QBRs with C-Suite execs; hosted a dozen regional roundtable events to drive expansion and retention.
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Strategic Account ManagerPeopleadmin Dec 2011 - Dec 2013Folsom, California, UsI worked with higher education & government customers to expand the usage and adoption of PeopleAdmin's Talent Management suite. By building relationships with senior leaders, I demonstrated the value of PA's SaaS/cloud-based solutions for HR and worked to expand services to align with the strategic objectives of clients.
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Global Strategic Account ManagerDell Apr 2008 - Dec 2011Round Rock, Texas, UsOwned a $5M SaaS renewals pipeline for Dell Global Services composed of the MessageOne, Everdream and ASAP Software cloud-computing offerings Dell acquired in 2007 & 2008. Clients spanned Global 500, Enterprise & Public segments. Named renewals team MVP for 2H 2010; recognized as Q2 2009 top performer for renewal rate with $1M+ ARR achievement. -
Senior Account ExecutiveBoxx Technologies Dec 2001 - Mar 2008Austin, Texas, UsSold high end hardware & software solutions to visual-effects customers in a highly competitive environment. Generated customer base from ground up via prospecting, referrals, leads & trade shows. Leveraged broad line of cutting-edge products and services to establish diverse client base in a deadline dependent, fast-paced environment. -
Sales EngineerVignette Oct 1999 - Oct 2001UsResponsible for technical pre-sales of Vignette’s enterprise-class CMS. Led inside sales team to plan & present technical value prop to prospects using solution selling methodology. Supported AE and PS teams, developed and presented custom demonstrations and presentations to close the sale of Vignette solutions to Fortune 500 organizations and government agencies. -
Account ExecutiveBuffalo Americas Feb 1996 - Oct 1999Austin, Tx, UsSold TechWorks (acquired by Buffalo) line of memory & peripheral products to corporate, government and educational clients. Duties included prospecting, qualifying and identifying new sales opportunities within assigned territory and customer base. Was top rep within direct sales org for last two years with company; accountable for revenue goals for two of top three clients. -
Technical Support (College Intern)Apple Computer Apr 1995 - Feb 1996Cupertino, California, UsProvided technical support to Apple’s corporate and educational clients. Solved hardware, software and networking issues through troubleshooting & research. Served as escalation level contact for outsourced support groups. Assisted in creation and writing of Apple Technical Information Library articles.
John Tobin Skills
John Tobin Education Details
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The University Of Texas At AustinAdvertising
Frequently Asked Questions about John Tobin
What company does John Tobin work for?
John Tobin works for Icims
What is John Tobin's role at the current company?
John Tobin's current role is Principal Account Manager.
What is John Tobin's email address?
John Tobin's email address is jo****@****ail.com
What is John Tobin's direct phone number?
John Tobin's direct phone number is +151663*****
What schools did John Tobin attend?
John Tobin attended The University Of Texas At Austin.
What skills is John Tobin known for?
John Tobin has skills like Saas, Solution Selling, Enterprise Software, Cloud Computing, Account Management, Salesforce.com, Crm, Professional Services, Direct Sales, Strategy, Selling, Channel Partners.
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