John Tolbert Email & Phone Number

Greater Chicago Area

Driving sales revenue and seat growth/retention while helping Retail, Manufacturing and Industrial customers maximize their Microsoft Technology investment focusing on adoption/change management, skilling, support and technical support. Leverage knowledge and experience with Azure, M365, Dynamics 365, Power Platform and Copilot along with essential Microsoft security applications to ensure optimal end user experience. Primary resource for sales, consumption and ACR/Success planning with Account and CSAM teams. Delivered Business Value Assessments (BVA) and Envisioning workshops while supporting Unified Contracts. Leveraged Microsoft Partner Community and Exceeded annual customer portfolio revenue target by 10% while expanding Copilot to 40% of customers.

Chicago, Il

Microsoft D365 Business Applications, Power Plaftorm and M365 Technical Specialist focusing on presale and selling activities, including discovery and demo development, presentation and closing for strategic and SMC customers leveraging experience with sales, customer service (call center and service desk) and field service applications. Leveraged Microsoft Partner Community.

Greater Chicago Area

Managed the design, configuration, implementation and support of the UL Dynamics 365 Global CRM system. Worked as key liaison between IT, deployment partner, training and business leadership for 2000 + user deployment.

Lake Forest, Il

Responsible for 800 + user deployment of Dynamics CRM that supports over $1MM in sales. Developed strategies that have resulted in marked sales and margin improvements of 5-8% annually. Experience with Dynamics, Salesforce, Saleslogix, Oracle CRM solutions and related Microsoft security platforms. Expertise with developing user training program content, reporting tools, BI and SharePoint. Microsoft CRM executive advisory board member.

Northbrook/Lake Forest, Il

Developed the IDEX CRM strategy and led implementation of the current CRM system for IDEX's global sales organizations. Reduced overall CRM spend by 50% by migrating disparate CRM systems into the IDEX system. Developed and executed global training program for Dynamics CRM. In addition, developed and supported IDEX's proprietary web based Value Selling solutions that provides a strategic selling program for business unit and distributor sales teams.

Northbrook, Il

Selected as one of 2 sales professionals for inagural 2 year Six Sigma training program at IDEX. Led successful process improvement projects focused on sales, finance and IT.

Greater Chicago Area

Responsible for North American sales to OEM's, manufacturers and distribution. Implemented strategic initiatives to increse sales, margins and market share in a challenging business environment. Grew sales by over 50%.

Greater Chicago Area

Managed Western National Sales Team, Chicago, IL

Managed Midwest Sales Team, Chicago,IL

Fairfax, VA

Albuquerque, NM

Midland, MI