• Subject matter expert for Microsoft SCCM and Intune.• Engineered and oversaw the migration of over 2,500 iOS devices from Good Mobile MDM to Microsoft Intune and POC for Android Enterprise. • Implemented Apple DEP and VPP programs to supervise iOS devices.• Completed multiple SCCM current branch updates including MDT/ADK upgrades to ensure currency and take advantage of new functionality of latest releases.• Implemented SCCM https PKI management point to support patching of DMZ servers.• Packaged and deployed Windows server applications and configurations.• Successfully upgraded environment from SCCM 2007 to SCCM 2012 R2 including 15,000 client endpoints and 26 servers.• Managed deployment of Service Pack 1 for Windows 7 to all physical and VDI machines to stay in compliance with software patching.• Managed drivers and created OSD Task Sequences for new hardware required for the PC refresh project of 6,000 laptops including Bitlocker preprovisiong and USMT.• Deployed multiple Cumulative Updates and a Service pack update to Configuration Manager to stay current with latest Microsoft releases.

• Member of a team responsible for client software distribution and reporting for approximately 200,000 clients across multiple businesses at GE using CA IT Client Manager.• Team lead for antivirus deployment migration from Sophos to McAfee for managed businesses, completing 95% deployment to supported businesses.• Team lead for monthly deployment of in-house patching tool, PCHS, used to deploy Microsoft and Adobe security patches, ensuring health of client environment.• Achieved team goal of 97% deployment of Office 2010 upgrade of Office 2000 to avoid $1 million extended legacy support costs for Office 2000 extended support.• Client representative and project manager for OneAD initiative to consolidate the many Active Directory domains throughout the company down to one.• Business engagement lead for Intelligent Platforms business. Primary contact for business specific challenges, and present business patching and deployment metrics during monthly operations calls.

• Responsible for all SMS activities including software distributions, administration, installation and removal of SMS sites, and troubleshooting all SMS client and server issues. • Designed, built and documented proof of concept SCCM test environment featuring WSUS and operating system deployment.• Managed SMS servers and clients in multiple domains through a successful migration of over 5,000 clients to a new AD domain.• Responsible for the installation and SLA compliance of monthly security updates using ITMU, including out of band critical security patches.• Successfully migrated SMS clients and servers from SMS 2003 SP2 to Service Pack 3.• Created strategy using SMS for maintaining a secure desktop environment, such as verifying current Symantec virus definitions on client computers and removal of unauthorized software. • Provided customized SMS reports and queries based on hardware and software data used for asset management and licensing compliance.• Implemented customized collections and scripts to allow for trickle deployments to comply with organizational concerns of mass deployments.• Packaged applications for SMS deployment to client machines using Wise Package Studio.

• Responsible for the infrastructure support of a global rollout of SMS 2003, featuring six primary sites, 300 secondary sites in five countries, with approximately 150,000 clients.• Utilized MOM 2005 to proactively research problems and errors within the SMS environment including the creation of new rules within MOM.• Explored SMS log files and status messages to troubleshoot issues such as failed secondary site installations and various errors on management points and distributions.• Effectively communicated and engaged Microsoft Premier Support for advanced troubleshooting scenarios.• Completed Microsoft course 2596 (Managing Microsoft Systems Management Server 2003) as well as onsite unofficial curriculum on MOM 2005 and Network load balancing (NLB).• Created documentation and automated scripts for the installation/removal of SMS secondary sites and distribution points.• Participated in successful global patch rollouts to meet internal metrics of completing 80% of all PCs in 72 hours and 95% in a 2 week time frame.