John Toms is a Group Vice President at Publicissapient. He possess expertise in management consulting, strategy, program management, crm, business transformation and 37 more skills. He is proficient in English. Colleagues describe him as "I had the good fortune of working with John Toms at IBM Global Business Services, where we shared a common focus on customer strategy and CRM. In the course of working with John on several opportunities, I developed a great respect for his depth of experience, his focus on the client, and his collaborative demeanor. John has established an impressive track record in practice leadership and delivery of strategy and implementation engagements in the customer management space. I observed firsthand how the competence and confidence that John brings resonated in client conversations, and helped build mutual trust. " and "John knows the customer management space cold. He has an excellent technology foundation and is a strong partner in both delivery and sales. I'd take him to battle with me every time!"