- Guided students through the online course registration process, ensuring they understood how to navigate the system and select courses effectively- Assisted students in selecting appropriate courses by providing guidance on academic requirements, major-specific classes, and scheduling strategies to optimize their educational experience.- Advised students on accessing and utilizing campus resources, including the library, tutoring centers, career services, and academic advising

- Provided exceptional customer service by addressing member inquiries, resolving complaints, and ensuring a positive experience for all members- Processed membership applications, renewals, and cancellations, maintaining accurate and confidential member records- Managed front desk operations, including answering phone calls, scheduling facility reservations, and handling financial transactions