• Founded New Prospect Housing Limited becoming its first Chief Executive responsible for providing repairs and housing management services for 36,000 homes.• Managed Salford’s public sector housing service with over 250 staff• Developed Salford’s decentralised neighbourhood housing office network• As Area Co-ordinator managed corporate and multi agency working in Higher Broughton, Charlestown and Lower Kersal• Managed Salford’s housing advice and homeless services• Developed Salford City Council’s resident engagement frameworks and Tenant Participation Team• Established the city’s dedicated Housing Anti Social Behaviour Team including in house legal services• Established Walter Greenwood Court, providing accommodation and support for young single homeless people• Set up the region’s first multi disciplinary Disabled Adaptation Team including occupational therapists, managers and building surveyors• Provided accommodation and services for 100 Kosovar refugees at short notice in response to an international emergency• Led community involvement for Salford’s New Deal for Communities Project• Reorganised and modernised Manchester’s caretaking services• Managed Manchester’s deck access and multi storey accommodation in Moss Side and Hulme• Managed the Collyhurst walk up flats estate prior to its demolitionSpecialties: Best Value and Housing Inspection. Service improvement planning. Policy and procedure development. Efficiency and VFM. Benchmarking. Business planning.