Developed solutions for NGP staff with unique business requirements that did not fit within the Disney/Fox enterprise support workflow. Reported to the director of IT business relationships,● Prevented work stoppages by identifying new collaboration opportunities for the Disney technology teams; additionally, utilized prior knowledge of individual administrators and systems to build workarounds until automated processes were restored during the acquisition of NGP’s parent company Fox by Disney.● Directed a $2M workstation refresh initiative benefiting 500 end users; additionally, reduced the average workstation age by 2 years. ● Developed streamlined processes for the rollout of virtual windows desktops to staff, eliminating the need for Mac users to maintain a PC workstation for accessing Windows only legacy applications.

Led technical administration and development of corporate applications including financial (ERP), human resources (HRIS), and intranet. Reported to the CFO. ● Managed teams of internal stakeholders, consultants, and vendors to transition systems including ERP, HRIS, and Intranet from an on premises to SaaS model. ● Coached 100+ international office staff on leveraging new systems by providing business process and technical guidance, resulting in increased utilization of tools and a decrease of ‘out of system’ work processes. ● Provided tailored platform services to 100+ users at headquarters and 7 international offices. ● Launched the HRIS onboarding module, streamlining and automating the process, allowing new hires to complete documents and access materials within an online portal. ● Completed corporate migration to Office365 and released SharePoint intranet home and international offices. Replaced a legacy IBM Lotus Notes intranet. ● Constructed a procurement workflow that integrated SharePoint with the corporate ERP, creating a digital link, resulting in the elimination of paper invoice submissions and automating approval tasks.

• Provided project management support for 6 overseas economic development projects worth over $50M. Reported to the vice president of global operations along with individual program managers. • Tracked client deliverables, drafted project materials, and processed financial and HR reports.• Collaborated with finance, contracts, and human resource regarding audits, subcontractor monitoring, field office employee onboarding/offboarding, and corporate performance tracking.• Reduced questioned costs from $500K to $0 by drafting and presented responses to USG audit findings and subsequent USDA compliance review. • Traveled to Afghanistan to oversee the scheduled closeout of a $36M USDA funded program.• Submitted the final technical deliverable to the US State Department for the Morocco Commercial Development Organization Support Program.ProgramsAfghanistan - Capacity Building and Change Management Program II (USAID funded)Afghanistan - Capacity Building and Change Management Program (USDA funded)Afghanistan - Irrigation and Watershed Management Program (USAID funded)Lesotho - Accommodation Star Grading Program (World Bank funded)Liberia - Investing for Business Expansion Program (USAID funded)Morocco - Commercial Development Organization Support Program (MEPI funded)

Afghanistan - Assistance in Building Afghanistan by Developing Enterprises Program (USAID funded)• Assisted the program manager and program associate with general operational and financial duties. • Developed a research report on measuring indirect job creation in support of the field office’s M&E activities. • Supported the field office by providing research and analysis on public private alliance applications. • Reviewed and revised the Field Staff’s payroll for the Accounting Manager.• Designed timesheets, purchase order forms, and travel tracker spreadsheets. • Verified the employment history and salary of an STTA candidate.

• Researched and drafted cables on energy, fiscal, and EU issues. • Managed the cable archives and performed other administrative duties for the Political/Economic Section.• Composed articles for the Embassy’s daily newsletter.• Interviewed local companies about ongoing energy issues. • Assisted the U.S. State Department’s Nuclear Smuggling Outreach Initiative’s representatives during negotiations with Lithuanian Foreign Ministry.

• Performed administrative work in support of the office manager. • Communicated with constituents and documented their messages. • Developed an index for archived files. • Conducted research for legislative assistants.

• Recorded inventory of dormitory furniture, resolved customer complaints, ensured the quality of dormitories by inspecting kitchens, bathrooms, and laundry facilities, and maintained resident storage rooms.• Set up for university events, lectures, conferences, and student group meetings.